Amelia Howard
Knoxville,TN
Summary
To obtain a challenging position that will utilize my skills and experiences and which will also provide me with the opportunity for growth and advancement.
Overview
21
21
years of professional experience
Work History
Payroll Administrator
East TN Children’s Hospital
Knoxville, TN
06.2021 - Current
- Partnered with Workday Implementation Team of Consultants to build and test Payroll, HCM, Absence, and Expense modules in preparation for Go Live. Analyze data post go live to ensure system optimization.
- Handle complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Process payroll wage assignments including wage garnishments, tax liens, bankruptcy orders, and child support.
- Verify and submit timekeeping information for accurate and efficient payroll processing.
- Provide excellent customer service by addressing employee pay inquiries promptly and accurately.
- Facilitate year-end reporting by preparing accurate W-2 forms for all employees within required deadlines.
- Prepare detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
- Collaborate closely with HR, Compensation, and Finance teams to coordinate benefits deductions, tax withholdings, and compensation adjustments.
- Maintain up-to-date knowledge of changes in labor laws affecting payroll administration to ensure ongoing compliance.
- Coordinate with HR personnel to verify accuracy and completeness of employee information.
- Collaborated with UKG Implementation Team during timekeeping system platform update from Kronos to UKG WFM
- Lead the payroll process from timekeeping entries and audits through integration into payroll system for calculation and finalization for submission to ADP for distribution.
Payroll Administrator
Pilot Flying J
Knoxville, TN
10.2012 - 06.2021
- Process payroll using Lawson payroll system
- Review payroll for discrepancies prior to processing
- Assist in processing involuntary deductions including garnishments and wage assignments
- Maintain process manual to ensure consistency across department
- Maintain payroll data with a high level of confidentiality
- Provide excellent customer service to internal customers
- Work with team members within department to ensure efficiency
SR Pharmacy Technician
Walgreens
Knoxville, TN
04.2011 - 05.2021
- Assist pharmacy staff in entering, processing, and filling of prescriptions
- Assist in coordinating work flow to ensure patient needs are met and prescription tasks are completed efficiently
- Assist in pharmacy inventory control; place, review, post orders and process returns
- Demonstrate exceptional organizational skills to ensure compliance with all state and federal standards
- Demonstrate extraordinary customer service skills to build customer loyalty
- Help patients get, stay, and live well thereby increasing prescription volume and sales
Office Manager
GTI
Knoxville, TN
05.2004 - 10.2012
- Maintain daily delivery schedule (receive load destinations, schedule, and dispatch)
- Route loads and secure all necessary permits; analyze permits to ensure route accuracy
- Audit driver logs to FMCSA regulations; maintain driver qualification files to ensure FMCSA compliance
- Identify and implement company safety policy for employees
- Process payroll weekly; process and submit payroll reports
- Process Accounts Payable and Accounts Receivable
- Ensure all company licenses kept up to date; complete and file all associated reports
- Compile company financial reports using QuickBooks; reconcile account statements monthly
Education
Bachelor of Arts - Political Science
University of Tennessee
Knoxville, TNSkills
- QuickBooks
- Microsoft Office
- Organizational skills
- Attention to detail
- Multi-tasking
- Fast-paced environment
- Payroll administration
- Year-end reporting
- Timekeeping accuracy
- Benefits coordination
- Financial reporting
- Process improvement
- Problem solving
- Payroll tax filing
- Direct deposit setup
Timeline
Payroll Administrator
East TN Children’s Hospital
06.2021 - Current
Payroll Administrator
Pilot Flying J
10.2012 - 06.2021
SR Pharmacy Technician
Walgreens
04.2011 - 05.2021
Office Manager
GTI
05.2004 - 10.2012
Bachelor of Arts - Political Science
University of Tennessee