Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amelia Iankowski

McKinney,TX

Summary

Proven Medical Assistant at Health One Medical Center, adept in HIPAA compliance and patient scheduling, enhancing customer service excellence. Spearheaded a streamlined check-in process, significantly improving patient satisfaction. Expert in medical terminology, I excel in creating a professional and welcoming environment, demonstrating a unique blend of technical proficiency and interpersonal skills.

Overview

2025
2025
years of professional experience

Work History

Medical Assistant

Health One Medical Center
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Organized and maintained files and records to ensure up-to-date documentation.

Front Desk Receptionist

Health One Medical Center
03.2022 - 08.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Organized and maintained files and records to ensure up-to-date documentation.

Education

Bachelor Of Hospitality And Tourism Management - Business Administration

Pontifícia Universidade Católica Do Paraná
Brazil
06.2004

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

Health One Medical Center
03.2022 - 08.2024

Medical Assistant

Health One Medical Center

Bachelor Of Hospitality And Tourism Management - Business Administration

Pontifícia Universidade Católica Do Paraná
Amelia Iankowski