Amelia Knudsen
Baldwin,NY
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable nursing home operations. Familiar with employee motivation and retention strategies, resident relations and accreditation requirements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Manager/Medical Assistant
Urgent MD
Hewlett , NY
09.2020 - 05.2022
- Coordinated with General Manager in different operational issues and promotional activities.
- Supervised operations team to support operational excellence and excellent customer service.
Medical Manger
City MD
Great Neck , NY
01.2019 - 05.2020
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
Medical Assistant/Operations Manager
PM Pediatrics Specialized Urgent Care
Rockville Centre, NY
02.2016 - 12.2018
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Discussed medical histories with patients in effort to provide most effective medical advice.
Education
No Degree - Medical Assistant
Hunter Buisness School
Levittown, NY06.2014
Associate of Science - Social Worker
Nassau Community College
Garden City, NY07.2020
High School Diploma -
Harriet Eisman
Long Beach, NY 06.2013
Skills
- Sales Tracking
- Performance Monitoring and Evaluation
- Originality and Creativity
- Human Resources Oversight
- Department Oversight
- Employee Supervision
- Hiring and Onboarding
- Management Training
- Policy Development and Enforcement
- Administrative Management
- Operational Excellence
Accomplishments
- Supervised team of twenty staff members.
- Documented and resolved issues within the office which led to Results.
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Mentored junior staff on new radiological equipment operation.
- Promoted to Medical Manager.
Certification
- CCMA - Certified Clinical Medical Assistant
- First Aid/CPR Certified
Timeline
Operations Manager/Medical Assistant
Urgent MD
09.2020 - 05.2022
Medical Manger
City MD
01.2019 - 05.2020
Medical Assistant/Operations Manager
PM Pediatrics Specialized Urgent Care
02.2016 - 12.2018
No Degree - Medical Assistant
Hunter Buisness School
Associate of Science - Social Worker
Nassau Community College
High School Diploma -
Harriet Eisman
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