Reliable, hardworking professional with strong communication skills and experience supporting fast-paced teams. Seeking opportunities to leverage skills in a dynamic environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office of the President
EBay Inc.
01.2017 - 09.2021
Responded to escalated customer issues on behalf of the executive team with professionalism and empathy
Managed detailed investigations to improve internal processes and identify coaching opportunities
Facilitated onboarding trainings and supported new team members with knowledge transfer
Merchant Support Operations
EBay Inc.
02.2013 - 12.2016
Delivered personalized support to high-value clients in a fast-paced environment
Collaborated across teams to ensure customer satisfaction and operational efficiency
Adapted to evolving procedures and demonstrated strong attention to detail
Disney College Program
The Walt Disney Company
05.2012 - 12.2012
Managed daily operations including cash handling and customer interaction
Provided a welcoming and positive guest experience in a high-volume setting
Supported team goals by staying flexible and reliable under pressure
Education
Bachelor of Science - Communication
Weber State University
Ogden, UT
12.2015
Associate Of Science -
Dixie State University
Saint George, UT
05.2013
Skills
Strong interpersonal communication
Detail-oriented and adaptable
Team-focused and dependable
Quick learner and eager to support clinical staff
Physically able to lift, move, and assist as needed