Amelia Lilymauk
Spokane Valley
Summary
Working with animals has made me both physically and mentally stronger, quick on my feet and good under stressful situations. I love to work hard and learn new skills. I have gained years of customer service knowledge, basic cashiering experience and feel like I can confidently adapt to any situation as needed. I know how to handle people and have standards which I apply to everything I do.
Overview
8
8
years of professional experience
Work History
Professional Dog Groomer
Hydrodog
Spokane
02.2024 - Current
- Groomed various dog breeds using specialized tools and techniques.
- Maintained cleanliness and organization of grooming equipment and work areas.
- Communicated with pet owners to discuss grooming needs and preferences.
- Monitored animals for signs of stress or discomfort during grooming sessions.
- Adhered to all local laws related to animal welfare and safety regulations.
- Managed financial transactions including receiving payments from customers.
- Maintain a clean and sanitized environment
PROFESSIONAL DOG GROOMER
Spokane dog grooming
Spokane
11.2022 - 12.2023
- Transformed canine appearances with expert grooming techniques, ensuring client satisfaction and pet comfort.
- Developed creative styling solutions for diverse breeds.
- Meticulously maintained grooming equipment and workspace, adhering to strict hygiene standards.
- Accurately documented pet health concerns for owner follow-up.
- Provided compassionate care for anxious pets, implementing calming techniques to ensure stress-free grooming experiences.
- Educated owners on proper at-home care.
- Optimized appointment scheduling, increasing daily client capacity.
- Consistently received positive feedback, contributing to business growth and client retention.
- Maintained a clean and organized workstation, ensuring a hygienic environment for all clients.
PROFESSIONAL DOG GROOMER
Shear heaven
Spokane Valley
07.2021 - 10.2022
- Handled phone calls and scheduled appointments, enhancing client satisfaction and workflow efficiency.
- Performed precise haircuts, demonstrating attention to detail and client preferences.
- Delivered efficient, high-quality dog grooming services, balancing safety with timely completion.
- Provided comprehensive pet care information to owners.
- Fostered team synergy, ensuring seamless client experiences from check-in to check-out.
- Contributed to a positive work environment through knowledge sharing.
DOG WASHER
PetSmart
Spokane Valley
08.2020 - 07.2021
- Maintained clean facilities ensuring a safe environment for pets and customers.
- Groomed and washed dogs, enhancing their appearance and well-being.
- Handled phone inquiries and scheduled appointments, improving customer service efficiency.
- Safely managed dogs during grooming sessions, ensuring their comfort and safety.
- Optimized appointment scheduling and customer communication, contributing to improved workflow efficiency and increased client retention.
DIETARY AIDE
Cherrywood Nursing & Living Center
Spokane
11.2019 - 09.2020
- Assisted in meal preparation and service for nursing home residents, ensuring dietary requirements were met and maintaining a clean dining environment.
- Meticulously followed food safety protocols, managed inventory, and collaborated with kitchen staff to optimize meal planning and reduce waste.
- Engaged with residents during meal times, fostering a positive dining experience and reporting any nutritional concerns to nursing staff.
CASHIER
First rivers church
Post falls
07.2017 - 07.2019
- Handled cash, checks, and credit transactions ensuring accuracy and customer satisfaction.
- Resolved customer complaints and provided information on policies, enhancing overall experience.
- Supervised and trained new staff, improving team efficiency and service quality.
- Maintained a clean and orderly checkout area, contributing to a welcoming environment.
- Monitored cash levels and ensured adequate resources at checkout stations.
Education
Food Handlers Card - Culinary
Washington State
Skills
- Customer Service
- Sanitation Standards
- Appointment Scheduling
- Conflict Resolution
- Sales Techniques
- Animal handling
Timeline
Professional Dog Groomer
Hydrodog
02.2024 - Current
PROFESSIONAL DOG GROOMER
Spokane dog grooming
11.2022 - 12.2023
PROFESSIONAL DOG GROOMER
Shear heaven
07.2021 - 10.2022
DOG WASHER
PetSmart
08.2020 - 07.2021
DIETARY AIDE
Cherrywood Nursing & Living Center
11.2019 - 09.2020
CASHIER
First rivers church
07.2017 - 07.2019
Food Handlers Card - Culinary
Washington State
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