Amelia MacDonald
Shelby Township
Summary
Dynamic professional with a proven track record in health information management and exceptional communication skills, demonstrated at Corewell Troy. Skilled in ensuring accurate patient records and enhancing customer satisfaction through efficient service delivery.
Overview
4
4
years of professional experience
Work History
Registrar
Corewell Troy
07.2023 - Current
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls.
- Ensured accurate patient records by diligently maintaining and updating information in the database.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
In-Home Caregiver
Griswold Home Health Care
01.2023 - 07.2023
- Ensured a safe and clean home environment by performing housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled far distances to clients' homes to complete healthcare services and promote continuity of care.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
- Ensured the safety of all clients while assisting in general patient mobility.
- Transported clients to necessary locations such as grocery stores and doctor appointments in a timely manner.
Delivery Driver, Cook
Sam’s Sorrentos Pizza
05.2021 - 08.2021
- Delivered food to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Helped with taking orders and handling money at the register as well as making food and completing orders.
Banquet Server
Villa Penna Banquet Hall
08.2020 - 02.2021
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up and/or cleaned up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Education
Health Information Management
Macomb Community College
Warren, MIBiological Sciences Of Ecology And Evolution - Zoology
University of Northern Colorado
Greeley, COEisenhower High School
Shelby Township, MI05.2021
Skills
- Health information management
- Strong communication skills with staff and patients
- Efficient worker
Timeline
Registrar
Corewell Troy
07.2023 - Current
In-Home Caregiver
Griswold Home Health Care
01.2023 - 07.2023
Delivery Driver, Cook
Sam’s Sorrentos Pizza
05.2021 - 08.2021
Banquet Server
Villa Penna Banquet Hall
08.2020 - 02.2021
Health Information Management
Macomb Community College
Biological Sciences Of Ecology And Evolution - Zoology
University of Northern Colorado
Eisenhower High School
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