Amelia Mensing

• Improved overall guest experience by maintaining a clean and welcoming reception area.
• Enhanced guest satisfaction by providing efficient check-in and check-out processes.
• Ran a cash register on my own for beverage and food purchases.
• Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.

At the same facility I spent time running the café.

• Opening and closing the café.
• Maintaining an organized and sanitary space.
• Cooking, and making food and drinks for paying customers.
• Running a cash register.
• Having welcoming and positive interactions with guests.

In addition to working the front desk and café, I worked in member courtesy services.

• Washing, folding, and restocking towels.
• Cleaning and maintaining a clean club for the members.