Amelia Miller
Evans,GA
Overview
11
11
years of professional experience
Work History
Foundational Cloud Analyst
Amazon Web Services
12.2022 - 06.2023
- Spearheaded cross-functional collaboration through comprehensive documentation and best practices, reducing average resolution time by 20% and enhancing knowledge sharing
- Resolved Linux system, network, and configuration issues promptly and effectively, achieving 10% decrease in issue resolution time for improved system availability and operational efficiency
- Ensured high availability and optimal performance of cloud-based applications by proficiently analyzing and resolving infrastructure issues using AWS tools like CloudWatch and AWS Config.
Arabic Linguist
Mission Essential
04.2018 - 09.2022
- Analyzed foreign language documents, extracting crucial information for military operations, leading to 10% increase in actionable intelligence and enhanced decision-making
- Utilized deep cultural and linguistic knowledge for accurate understanding of target language and culture, reducing translation errors by 25% and improving cross-cultural communication
- Collaborated with linguists and experts, providing foreign language support services, resulting in faster report delivery and higher customer satisfaction
- Proficiently handled system troubleshooting and support for non-technical personnel, including resolving printer connectivity issues, addressing job-specific software concerns, troubleshooting query errors, and resolving display issues
Cryptologic Language Analyst
United States Air Force
04.2012 - 04.2018
- Analyzed foreign language documents extensively to extract crucial information supporting military operations, maintaining precise and reliable reporting
- Supervised and managed 30 member civilian linguist team guaranteeing coverage of 24/7 mission
- Managed data transmission between secured networks, processed 1000+ hours of vital intelligence
- Designated authority for language analysts facilitating 1000 reports forwarded for Force Protection operations.
Education
Bachelor of Science - Cloud Computing
Western Governors University
Salt Lake City, UT12.2024
Bachelor of Arts - Arabic Language and Cultures
California University of Pennsylvania
California, PA08.2022
Clearance
- TS/SCI, CI Polygraph
Certifications
- CompTIA A+, CompTIA Sec+, AWS Certified Cloud Practitioner
Timeline
Foundational Cloud Analyst
Amazon Web Services
12.2022 - 06.2023
Arabic Linguist
Mission Essential
04.2018 - 09.2022
Cryptologic Language Analyst
United States Air Force
04.2012 - 04.2018
Bachelor of Science - Cloud Computing
Western Governors University
Bachelor of Arts - Arabic Language and Cultures
California University of Pennsylvania