Amelia Nguyen
Bellingham
Summary
Hi, I am Amelia, I have a proven track record at Olive Garden Restaurant, excelling in guest engagement and suggestive selling. Recognized for cultivating warm relationships and maintaining a calm demeanor under pressure. Skilled in cash handling and committed to delivering exceptional service, ensuring memorable dining experiences for all patrons.
Overview
4
4
years of professional experience
Work History
Server
Olive Garden Restaurant
10.2024 - Current
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a professional and positive relationship with all coworkers.
Pizza Maker, ALL STAR
MOD Pizza
10.2021 - 10.2024
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
- Trained and assisted new kitchen staff members.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Education
Western Washington University
Bellingham, WA06-2027
High School Diploma -
Oak Harbor High School
Oak Harbor, WA06-2023
Skills
- Team member support
- Guest engagement
- Suggestive selling
- Customer service
- Calm demeanor
- Exceptional customer service
- Friendly, positive attitude
- Basic math
- Active listening
Timeline
Server
Olive Garden Restaurant
10.2024 - Current
Pizza Maker, ALL STAR
MOD Pizza
10.2021 - 10.2024
Western Washington University
High School Diploma -
Oak Harbor High School
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