Amelia Partsafas
Summary
Test Answer: What makes me stand out is my ability to build strong patient relationships while staying organized and efficient in fast paced environments. With experience in treatment planning, scheduling, insurance verification, financial counseling, and patient care, I bring strong communication, adaptability, and attention to detail. I am dependable, quick to learn, and passionate about creating a positive patient experience that aligns with GoodLife Orthodontics' values.
Overview
7
7
years of professional experience
Work History
Treatment Coordinator
Timber Kids Dentistry
Grants Pass
12.2024 - Current
- Quickly advanced into expanded responsibilities through strong adaptability and performance.
- Duties include explaining treatment plans and associated costs to patients, scheduling appointments, processing referrals, onboarding new patients, verifying and entering insurance information, answering multi-line phones, and delivering professional customer service in both independent and team-oriented environments
Shift Lead
Dutch Bros
Grants Pass
06.2022 - 12.2024
- Led team operations by ensuring efficiency, productivity, and smooth day-to-day workflow.
- Passionate about creating a positive work environment and building strong team energy.
- Experienced in customer service with a focus on one-on-one communication and developing lasting customer relationships.
Shift Lead
Panda Express
Grants Pass, Oregon
08.2019 - 03.2023
- Managed customer communications, supervised crew shifts, and facilitated onboarding and training of new staff to improve team readiness.
- Fostered a positive and productive work environment, enhancing employee satisfaction and customer experience.
- Led daily operations and supported behind-the-scenes business functions to enhance team coordination.
Education
Graduate - Business Honors
Grants Pass High School
01-2021
Business Management and Marketing -
Rogue Community College
05-2026
Skills
- Treatment Planning & Dental Assessment Support
- Dental Insurance Verification & Financial Counseling
- HIPAA Compliance & Patient Documentation
- Customer Service & Patient Care
- Healthcare Operations & Clinical Support
- Office Administration & Scheduling
- Microsoft Office & Bookkeeping
- Communication & Relationship Building
- Leadership & New Hire Training
- Time Management & Multitasking
- Organizational Skills & Attention to Detail
- Strategic Planning & Problem Solving
- Adaptability & Working Under Pressure
- Social Media Marketing & Outreach
Timeline
Treatment Coordinator
Timber Kids Dentistry
12.2024 - Current
Shift Lead
Dutch Bros
06.2022 - 12.2024
Shift Lead
Panda Express
08.2019 - 03.2023
Graduate - Business Honors
Grants Pass High School
Business Management and Marketing -
Rogue Community College