Amelia Peltier
Troy,OH
Summary
Waitress with 4 years of experience, with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions.
Overview
14
14
years of professional experience
Work History
Waitress
Bob Evans Restaurant
11.2018 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Receptionist
Peltier Family Chiropractic, LLC.
01.2016 - Current
- Greeted incoming patients and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Babysitter
Local Families
01.2016 - 01.2019
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Education
High School College Preparation
Troy High School
Troy, Ohio05.2023
Skills
- Dining Room Cleaning and Upkeep
- Special Requests and Substitutions
- Conflict and Complaint Resolution
- Team Player
- Order Accuracy and Delivery
- Dining Room Monitoring
Timeline
Waitress
Bob Evans Restaurant
11.2018 - Current
Receptionist
Peltier Family Chiropractic, LLC.
01.2016 - Current
Babysitter
Local Families
01.2016 - 01.2019
High School College Preparation
Troy High School