Amelia Romzek
Midland
Summary
Knowledgeable Assistance Payments Worker with the State of Michigan. Working as part of a specialized team to ensure standards of promptness are met, while simultaneously ensuring accuracy, and efficiency. Proactive, resourceful, and comfortable with handling stressful situations, and performing under pressure. Effective communicator with a strong passion for helping others.
Overview
5
5
years of professional experience
Work History
Assistance Payments Worker
State of Michigan Department of Health and Human Services
Mount Pleasant
03.2023 - Current
- Processed assistance applications for state and federal programs with a focus on accuracy.
- Conducted interviews to collect essential information from applicants and clients.
- Reviewed case files to ensure compliance with all relevant policies.
- Communicated benefits information to clients and community partners effectively.
- Mentored new staff on application procedures and policies to enhance team performance.
- Verified accuracy of client information in case files prior to eligibility determinations.
- Advised clients on external resources that support achievement of personal goals.
- Worked as an integral part of the Geo Group SOP team to ensure timely and accurate processing of applications.
Youth Development Worker and Aftercare Specialist
ISABELLA COUNTY DAY TREATMENT
07.2021 - 03.2023
- Supervised daily operations, therapeutic interventions, outreach, and follow-up services for program youth.
- Implemented treatment plans to support youth development and behavioral progress.
- Participated in and facilitated treatment team meetings and professional development training to enhance skills.
- Attended inter-agency meetings to foster collaboration and resource sharing.
- Completed required documentation promptly to maintain accurate records.
- Assisted youth and families in accessing ancillary services for comprehensive support.
- Communicated effectively with colleagues and referral sources regarding youth needs and program updates.
Social Work Internship
MARION D. CROUSE INSTRUCTIONAL CENTER
07.2020 - 11.2020
- Under the direct supervision of a certified School Social Worker, provide mental health services to staff and students, including counseling and consulting, to meet the social, emotional, and educational needs of special education students serviced by the Genesee Intermediate School District.
- Consulted with teachers, administrators, and specialists to coordinate behavior management programs, utilizing the strategies of Positive Behavior Interventions and Supports (PBIS).
- Observed classroom dynamics to provide feedback on student participation and behavior.
Education
Bachelor of Science - Human Development And Family Studies
Michigan State University
East Lansing, MI12-2020
Skills
- Application processing and case management
- Policy compliance
- Benefit communication and eligibility verification
- Client relationship management
- Detail orientation
- Knowledgeable in Bridges processing
- Problem-solving aptitude
Timeline
Assistance Payments Worker
State of Michigan Department of Health and Human Services
03.2023 - Current
Youth Development Worker and Aftercare Specialist
ISABELLA COUNTY DAY TREATMENT
07.2021 - 03.2023
Social Work Internship
MARION D. CROUSE INSTRUCTIONAL CENTER
07.2020 - 11.2020
Bachelor of Science - Human Development And Family Studies
Michigan State University
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