Amelia Worden
Northampton,MA
Summary
Motivated and compassionate professional with a background in communication and customer service, seeking to pursue a Master of Social Work. Demonstrates strong interpersonal skills, empathy, and the ability to support individuals in a fast-paced, dynamic environment. Passionate about helping others and building meaningful connections within diverse communities.
Overview
7
7
years of professional experience
Work History
Bartender
Joes Cafe
Northampton, MA
05.2024 - Current
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Server
Highbrow
Northampton, MA
08.2023 - 09.2024
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Social Media Marketing Assistant
Shelburne Falls Coffee Roasters
Shelburne Falls, Massachusetts
09.2019 - 01.2021
- Created engaging content for social media platforms to promote coffee products.
- Assisted in managing social media accounts to enhance brand presence.
- Designed graphics and visuals for marketing campaigns using creative software.
- Conducted research on industry trends to inform content strategy and planning.
- Collaborated with team members to brainstorm innovative marketing ideas.
Education
Bachelor of Arts - Liberal Arts
Greenfield Community College
Greenfield06-2021
Bachelor of Science - Communication
University of Massachusetts, Amherst
Amherst, MA01-2023
Skills
- Interpersonal communication
- Conflict resolution
- Team collaboration
- Active listening
- Diversity and inclusion awareness
- Time management
Timeline
Bartender
Joes Cafe
05.2024 - Current
Server
Highbrow
08.2023 - 09.2024
Social Media Marketing Assistant
Shelburne Falls Coffee Roasters
09.2019 - 01.2021
Bachelor of Arts - Liberal Arts
Greenfield Community College
Bachelor of Science - Communication
University of Massachusetts, Amherst