Amelia Zavala
Woodland,California
Summary
Driven individual with great customer service. Honest, dependable and punctual. Strive for satisfaction and customer service is always priority. Adaptable and flexible. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special requirements and general food safety standards.
Overview
4
4
years of professional experience
Work History
Driver
The Davis Airporter
Davis, CA
01.2022 - Current
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Checked in with dispatch service and updated with current location.
- Obtained customer signatures to complete and process paperwork.
Learning Ambassador
Amazon
Sacramento , California
06.2019 - 12.2021
- Created, collected and recorded data on Amazon Associate progress to determine next steps for AA success.
- Worked with AA to determine appropriate level of support for new hires.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Scanned packages and boxes and moved to loading dock for shipment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Shift Supervisor
Denny's Restaurant
Woodland, California
02.2018 - 07.2019
Education
High School Diploma -
Cache High School
Yolo, CA07.2001
Skills
- Guest Satisfaction
- Order Accuracy and Delivery
- Special Requests and Substitutions
- Menu Memorization and Presentation
- POS Transactions
- Safe Work Practices
Timeline
Driver
The Davis Airporter
01.2022 - Current
Learning Ambassador
Amazon
06.2019 - 12.2021
Shift Supervisor
Denny's Restaurant
02.2018 - 07.2019
High School Diploma -
Cache High School
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