Results-driven leader with a focus on training and motivating teams in fast-paced environments. Experienced in cash management and inventory control, contributing to enhanced operational accuracy and customer experience.
Work History
Assistant Manager
1 Year 3 Months
Rite-Aid Pharmacy | 05.2024 - 08.2025
Assisted in managing daily pharmacy operations, ensuring compliance with state and federal regulations.
Supported inventory management by monitoring stock levels and coordinating timely replenishments.
Trained new staff on operational procedures and customer service best practices.
Executed merchandising strategies to enhance product visibility and drive sales performance.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Shift Leader
9 Years 1 Month
Rite-Aid Pharmacy | 04.2015 - 05.2024
Supervised daily operations to ensure efficient pharmacy workflow.
Trained and mentored team members on customer service best practices.
Managed inventory levels, facilitating timely restocking of medications and supplies.
Ensured compliance with safety and health regulations during pharmacy activities.
Assisted in resolving customer inquiries, enhancing overall satisfaction and loyalty.
Coordinated staff schedules to optimize coverage during peak hours.
Monitored performance metrics to identify areas for operational enhancements.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
Price Coordinator
10 Years 8 Months
Rite-Aid Pharmacy | 08.2004 - 04.2015
Coordinated pricing strategies to optimize product placement and enhance customer purchasing experiences.
Analyzed inventory data to ensure accurate pricing across all store locations.
Collaborated with cross-functional teams to implement promotional pricing initiatives effectively.
Assisted in training new team members on pricing software and standard operating procedures.
Monitored competitor pricing trends to identify opportunities for strategic adjustments.
Identified discrepancies in pricing records, ensuring prompt resolution and compliance with company policies.
Delivered exemplary service and presented professional attitude when interacting with customers and co-workers.
Achieved higher profit margins through effective negotiation of supplier costs and implementing strategic price adjustments based on market trends.
Reported safety and security hazards to adhere to company and personnel policies and procedures.
Collaborated with sales team to ensure accurate quotes for clients, leading to increased revenue generation.
Developed comprehensive reports on pricing activities, presenting findings to senior management for strategic decision-making purposes.
Transported merchandise to sales floor, stocked shelves, rotated merchandise and performed mark-downs to comply with company policy.
Cashier
1 Year 2 Months
Rite-Aid Pharmacy | 06.2003 - 08.2004
Processed customer transactions efficiently using cash register and point-of-sale systems.
Assisted customers with inquiries, providing product information and recommendations.
Maintained a clean and organized checkout area to enhance customer experience.
Handled cash management tasks, including balancing registers at shift end.
Greeted customers entering store and responded promptly to customer needs.
Provided training to new cashiers on operational procedures and customer service standards.
Implemented promotional displays to drive sales and enhance product visibility.
Collaborated with team members to ensure smooth store operations during peak hours.
Education
- Fashion Merchandising
Long Beach City College | Long Beach, CA | 06-2004