Professional Summary
Overview
Work History
Education
Skills
Timeline

Amelia Clare Gomez

Rite-Aid Pharmacy
Bell ,CA
22
years of professional experience

Results-driven leader with a focus on training and motivating teams in fast-paced environments. Experienced in cash management and inventory control, contributing to enhanced operational accuracy and customer experience.

Work History

Assistant Manager

1 Year 3 Months
Rite-Aid Pharmacy | 05.2024 - 08.2025
  • Assisted in managing daily pharmacy operations, ensuring compliance with state and federal regulations.
  • Supported inventory management by monitoring stock levels and coordinating timely replenishments.
  • Trained new staff on operational procedures and customer service best practices.
  • Executed merchandising strategies to enhance product visibility and drive sales performance.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Shift Leader

9 Years 1 Month
Rite-Aid Pharmacy | 04.2015 - 05.2024
  • Supervised daily operations to ensure efficient pharmacy workflow.
  • Trained and mentored team members on customer service best practices.
  • Managed inventory levels, facilitating timely restocking of medications and supplies.
  • Ensured compliance with safety and health regulations during pharmacy activities.
  • Assisted in resolving customer inquiries, enhancing overall satisfaction and loyalty.
  • Coordinated staff schedules to optimize coverage during peak hours.
  • Monitored performance metrics to identify areas for operational enhancements.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
  • Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.

Price Coordinator

10 Years 8 Months
Rite-Aid Pharmacy | 08.2004 - 04.2015
  • Coordinated pricing strategies to optimize product placement and enhance customer purchasing experiences.
  • Analyzed inventory data to ensure accurate pricing across all store locations.
  • Collaborated with cross-functional teams to implement promotional pricing initiatives effectively.
  • Assisted in training new team members on pricing software and standard operating procedures.
  • Monitored competitor pricing trends to identify opportunities for strategic adjustments.
  • Identified discrepancies in pricing records, ensuring prompt resolution and compliance with company policies.
  • Delivered exemplary service and presented professional attitude when interacting with customers and co-workers.
  • Achieved higher profit margins through effective negotiation of supplier costs and implementing strategic price adjustments based on market trends.
  • Reported safety and security hazards to adhere to company and personnel policies and procedures.
  • Collaborated with sales team to ensure accurate quotes for clients, leading to increased revenue generation.
  • Developed comprehensive reports on pricing activities, presenting findings to senior management for strategic decision-making purposes.
  • Transported merchandise to sales floor, stocked shelves, rotated merchandise and performed mark-downs to comply with company policy.

Cashier

1 Year 2 Months
Rite-Aid Pharmacy | 06.2003 - 08.2004
  • Processed customer transactions efficiently using cash register and point-of-sale systems.
  • Assisted customers with inquiries, providing product information and recommendations.
  • Maintained a clean and organized checkout area to enhance customer experience.
  • Handled cash management tasks, including balancing registers at shift end.
  • Greeted customers entering store and responded promptly to customer needs.
  • Provided training to new cashiers on operational procedures and customer service standards.
  • Implemented promotional displays to drive sales and enhance product visibility.
  • Collaborated with team members to ensure smooth store operations during peak hours.

Education

- Fashion Merchandising

Long Beach City College | Long Beach, CA | 06-2004

Studied Film and General education.

High School Diploma

Bell High School | Bell CA | 06-2002

Skills

Customer service
Money handling
Team leadership
Decision-making
Time management
Problem-solving
Team motivation

Timeline

Assistant Manager

Rite-Aid Pharmacy
05.2024 - 08.2025Read More

Shift Leader

Rite-Aid Pharmacy
04.2015 - 05.2024Read More

Price Coordinator

Rite-Aid Pharmacy
08.2004 - 04.2015Read More

Cashier

Rite-Aid Pharmacy
06.2003 - 08.2004Read More

Long Beach City College

from Fashion Merchandising
Read More

Bell High School

High School Diploma
Read More
Amelia Clare Gomez