Amelia Chapman
Winter Garden,FL
Summary
Previous hostess with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.
Overview
3
3
years of professional experience
Work History
Hostess
Longhorn Steakhouse
03.2023 - 08.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Hostess
West Orange Country Club
08.2021 - 03.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Cleared and reset tables for the next guest
Team Member
Rita's Italian Ice
12.2020 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Welcomed and served customers
Education
Bachelor of Science - Psychology
Florida State University
Tallahassee, FL05.2027
High School Diploma -
West Orange High School
Winter Garden, FL05.2023
Skills
- Table Bussing
- Phone Inquiries
- Guest Satisfaction
- Greeting and Escorting Guests
- Beverage Preparation
- Cleaning and Sanitation
- Restroom Servicing
- Guest Accommodations
- Seating Assignment Preparation
- Reservation Documentation
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Hostess
Longhorn Steakhouse
03.2023 - 08.2023
Hostess
West Orange Country Club
08.2021 - 03.2022
Team Member
Rita's Italian Ice
12.2020 - 08.2021
Bachelor of Science - Psychology
Florida State University
High School Diploma -
West Orange High School