Amelie Rojas
Burbank,US
Summary
Service industry professional, consistently maintaining high standards and results-driven approach. Known for reliability and effective teamwork, adapting seamlessly to dynamic restaurant environments. Proficient in maintaining cleanliness, assisting waitstaff, and enhancing customer dining experiences.
Overview
5
5
years of professional experience
Work History
Server Assistant
Paradise Dynasty
Glendale, CA
08.2025 - Current
- Maintained cleanliness and organization of dining areas, enhancing guest experience.
- Collaborated with kitchen staff to ensure timely preparation and presentation of dishes.
- Stocked necessary supplies to maintain smooth restaurant operations and reduce downtime between tasks.
- Assisted servers in delivering food and beverages to guests efficiently.
- Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.
- Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
- Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
Barista/Shift supervisor
Starbucks
Burbank
06.2021 - 10.2025
- Accurately managed cash flow operations totaling $10,000-$15,000 per shift
- Collaborated with 4-10 employees each shift to strategize and excite exceeding performance metrics
- Performed complete inventory checks of stocks and supplies at directed intervals
- Defused volatile customer interactions calmly and courteously while upholding company policy.
- Organize opening and closing duties, oversee cash handling processes, and conform to health, safety, and sanitation guidelines for all products.
- Support the store manager through providing clear, specific, timely, and respectful feedback on staff performance, as well as recognizing changes in employee morale.
- Collaborated with baristas in assessing store inventory and assets to maintain enterprise profitability, including weekly inspected BOH and FOH inventory, as well as customer focused replenishment upkeep.
Education
Associate of Arts - Social Work
Cal State LA
Los Angeles, CA05.2028
Skills
- Cash Handling
- Attention to detail
- Positive and friendly attitude
- Responsible and trustworthy
- Willing to learn
- Teamwork and collaboration
Timeline
Server Assistant
Paradise Dynasty
08.2025 - Current
Barista/Shift supervisor
Starbucks
06.2021 - 10.2025
Associate of Arts - Social Work
Cal State LA