Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Erick Diaz

Burbank,Illinois

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable volunteer worker well-versed in library policies and procedures. Willing to take on any task to help library staff and guests. Detail-oriented and resourceful with a steadfast nature.

Overview

1
1
year of professional experience

Work History

Server

IHOP
06.2023 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Worked with team members during busy shifts for efficient workflow and excellent guest experiences.

Volunteer

Prairie Trails Public Library
03.2022 - 06.2022
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to children and parents.

Education

Bachelor of Science - Kinesiology

University of Illinois At Urbana-Champaign
Champaign, IL
05.2025

Skills

  • Exceptional customer service
  • Cash Handling
  • Cleanliness standards
  • Sorting materials
  • Guest service
  • Customer Relations

Languages

Spanish
Native or Bilingual

Timeline

Server

IHOP
06.2023 - 08.2023

Volunteer

Prairie Trails Public Library
03.2022 - 06.2022

Bachelor of Science - Kinesiology

University of Illinois At Urbana-Champaign

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Erick Diaz