Amelie Wise
Salt Lake City
Summary
Attentive Teller with many years of experience. Friendly communicator talented in building rapport with customers and upselling bank products and services. Careful to maintain client confidentiality and bank security standards.
Overview
5
5
years of professional experience
Work History
Personal Banker
Wells Fargo
Salt Lake City
08.2023 - Current
- Provided excellent customer service to clients, including answering questions and resolving issues in a timely manner.
- Developed relationships with customers through follow-up, sound advice, and guidance.
- Maintained knowledge of bank products, services, policies, procedures, and regulations.
Teller
Wells Fargo
Salt Lake City
08.2022 - 08.2023
- Assisted customers with deposits, withdrawals, and check cashing services in a friendly and efficient manner.
- Developed strong customer relationships by providing excellent customer service and responding to inquiries promptly.
- Greeted customers with professionalism and friendly and courteous demeanor.
Homeless Advocate
Streetplus
Salt Lake City
06.2021 - 08.2022
- Built and maintained relationships with agencies and resources.
- Used active listening skills to provide exceptional service and resolution.
- Remained detailed and organized while simultaneously working on several cases.
Education
High School Diploma -
Highland High School
Salt Lake City, UtahSkills
- Customer Satisfaction
- Relationship Building
- Multitasking
- Risk Management
- Professionalism
- Effective Communication
Timeline
Personal Banker
Wells Fargo
08.2023 - Current
Teller
Wells Fargo
08.2022 - 08.2023
Homeless Advocate
Streetplus
06.2021 - 08.2022
High School Diploma -
Highland High School