Amely Castellanos

• Served high customer volumes during special events, nights, and weekends.
• Prepared drinks, encouraged upselling, and replenish drinks as needed.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Cultivated warm relationships with regular customers.
• Served food and beverages promptly with focused attention to customer needs.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory

• Responded to emails and texts messages to facilitate communication and enhance business processes.
• Scheduled appointments and conducted follow-up calls to clients.
• Maintained daily report documents, memos and invoices.
• Recorded expenses and maintained accounting records.
• Maintained clients updated with their cases which involved sharing documentation and using various software programs.

-Assemble medical testing kits through teamwork.

-Worked with upper management in the creation of documentation to certify and assure different areas of the company.

-Involved in the QC team which ensured quality check of products distributed by the company.

-Worked with various software to design company logo.