America Aparicio
Sumner,WA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Front Desk/Customer Sales Representative
Advanced Window Tint & Ppf
01.2022 - Current
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Described product highlights and benefits to help guide purchasing decisions.
- Verified delivery schedules and processes.
- Managed high call volumes, prioritizing tasks effectively to maintain exceptional service levels for each interaction.
- Emphasized product specifications to meet customer needs.
- Built strong relationships with customers through attentive service, leading to repeat business and referrals.
Fire Technician
Service Master of Tacoma
01.2019 - 01.2021
- Safeguarded property integrity by careful handling of client belongings during the cleaning process.
- Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
- Participated in after-hours emergency call-outs, demonstrating dedication towards client needs and ensuring their safety.
House Cleaner
Gardens Inn Hotel
01.2019 - 03.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Bartender
Event Center
01.2018 - 01.2019
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Catering Server
Event Center
01.2014 - 01.2019
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Utilized proper food handling techniques to establish safety and quality of food served.
Server
El Charro Mexican Restaurant
01.2016 - 01.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Maharaja Indian Restaurant & Lounge
01.2014 - 01.2016
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High school diploma -
West Auburn High School
Auburn, WA01.2019
High school diploma - undefined
Sumner high school
01.2016
Skills
- Bilingual speaks/writes in Spanish and English
- Maintains confidentiality
- Reliable
- Honest Consistent Worker
- Client relations
- Appointment scheduling
- Multitask
Timeline
Front Desk/Customer Sales Representative
Advanced Window Tint & Ppf
01.2022 - Current
Fire Technician
Service Master of Tacoma
01.2019 - 01.2021
House Cleaner
Gardens Inn Hotel
01.2019 - 03.2019
Bartender
Event Center
01.2018 - 01.2019
Server
El Charro Mexican Restaurant
01.2016 - 01.2017
Catering Server
Event Center
01.2014 - 01.2019
Server
Maharaja Indian Restaurant & Lounge
01.2014 - 01.2016
High school diploma - undefined
Sumner high school
High school diploma -
West Auburn High School
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