Natali S. Gallardo
Eagle Mountain,UT
Summary
Proven track record in enhancing customer experience and streamlining check-in processes at Utah Vision Development Center, demonstrating exceptional time management and customer service skills. Fluent in Spanish, adept at bridging communication gaps between patients and healthcare providers, significantly improving patient satisfaction.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Utah Vision Development Center
11.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Handled delicate patient information according to HIPPA regulations.
- Communicated with insurance to create an understanding between the patient and cost of procedures.
- Translated for the doctors and Spanish speaking patients.
Lifeguard
Lehi Legacy Center
08.2021 - 12.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
High School Diploma -
Cedar Valley High School
Eagle Mountain, UT05.2024
Associate of Science -
Utah Valley University
Orem, UT05.2024
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Fluently speaks, reads and writes Spanish
Timeline
Front Desk Receptionist
Utah Vision Development Center
11.2023 - Current
Lifeguard
Lehi Legacy Center
08.2021 - 12.2022
High School Diploma -
Cedar Valley High School
Associate of Science -
Utah Valley University
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