Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

America Dominguez-Mendoza

Marshalltown

Summary

Highly-motivated individual with a desire to take on new challenges. Known for excellent communication and teamwork abilities, with a commitment to achieving set goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

4
4
years of professional experience

Work History

Bank Teller

First Interstate Bank
Marshalltown
02.2023 - Current
  • Provides exceptional customer service, answers inquiries, and offers tailored financial solutions
  • Handles cash balancing and drawer reconciliation at the end of each shift to maintain accurate records
  • Promotes and explains bank products and services, including checking and savings accounts, credit cards, and loan options
  • Supports the branch hub with administrative tasks, filing, and data entry as needed
  • Orders and stocks inventory as needed for daily branch operational needs

Bar Manager

Burgie's Coffee & Tea
Ames
08.2021 - 01.2023
  • Implemented new policies and procedures to enhance customer service and safety
  • Attended several training opportunities to maintain up to date knowledge on food and beverage best practices
  • Trained and mentored staff, fostering a team-oriented culture focused on customer satisfaction
  • Developed marketing initiatives that increased foot traffic and sales
  • Managed inventory, ordering supplies, and maintained optimal stock levels

Education

High School Diploma -

Marshalltown High School
Marshalltown
05-2019

Bachelor of Science - Construction Engineering

Iowa State University
Ames, IA

Skills

  • Bilingual
  • Communication (written and verbal)
  • Attention to detail
  • Phone etiquette
  • Customer service
  • Flexibility and efficiency
  • Organization and planning
  • Editing and proofreading
  • Microsoft Word, Excel, Outlook, PowerPoint, SharePoint
  • Prioritization and problem-solving

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • Quarter (3) 2024 1st Place Closed Referrals
  • Annual 2024 2nd Place Closed Referrals

Timeline

Bank Teller

First Interstate Bank
02.2023 - Current

Bar Manager

Burgie's Coffee & Tea
08.2021 - 01.2023

High School Diploma -

Marshalltown High School

Bachelor of Science - Construction Engineering

Iowa State University

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