America Rodriguez
Kansas City,KS
Summary
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Sams Club
10.2022 - 08.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
Cashier
Walmart
11.2021 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Applied Science - Medical Assistant
Kansas City Kansas Community College
Kansas City, KS05.2024
High School Diploma -
Wyandotte High School
Kansas City, KS05.2022
Skills
- Inventory Control Procedures
- Serve Customers
- Telephone Reception
- Performance Goals
- Cash Counting
- Personal Shopping
- Safe Equipment Handling
- Effective Multitasking
- Productivity Performance
- Guest Experiences
- Online Ordering Familiarity
- Customer Relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Personal Shopper
Sams Club
10.2022 - 08.2023
Cashier
Walmart
11.2021 - 09.2022
Associate of Applied Science - Medical Assistant
Kansas City Kansas Community College
High School Diploma -
Wyandotte High School