America Roque
Los Angeles,CA
Summary
During my time at United Urgent Care, I gained extensive experience in phlebotomy and patient assessments. I consistently practiced these skills to ensure patient comfort and safety throughout the clinic. Additionally, my bilingualism in English and Spanish allows me to effectively communicate with patients, providing them with understanding and reassurance regarding any procedures or lab results they receive.
Overview
1
1
Certification
Work History
Medical Assistant
United Urgent Care and Wellness Center
Carson, CA
06.2025 - 11.2025
- Assisted healthcare providers with patient examinations and procedural preparations.
- Administered medications and injections under physician supervision, enhancing patient care efficiency.
- Educated patients on treatment plans and preventive care, fostering improved health outcomes.
- Supported inventory management by tracking supplies and ordering medical materials as needed.
- Conducted routine vital sign assessments to monitor patient health status effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
Education
High School Diploma -
Linda Esperanza Marquez High School
Huntington Park, CA06.2022
Skills
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Patient-focused care
- Phlebotomy
- Reliable team player
- Procedure assistance
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Professionalism and ethics
- Maintaining confidentiality
- Fluent in Spanish and English
- Trustworthy companion
- Reliable transportation
- Conflict resolution
Certification
Medical Assistant Diploma
BLS certification
Languages
spanish
Native or Bilingual
english
Native or Bilingual
Timeline
Medical Assistant
United Urgent Care and Wellness Center
06.2025 - 11.2025
High School Diploma -
Linda Esperanza Marquez High School