America Vasquez Ulloa
Las Vegas
Summary
Results-driven Sales Representative with a proven success in enhancing revenue. Expertise in POS operations and skilled in sales and customer relationship management, with a background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
5
5
years of professional experience
Work History
Sales Representative
Target
Las Vegas
07.2022 - Current
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Operated register, handled cash and processed credit card transactions.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Sales Associate
Bath & Body Works
Las Vegas
03.2021 - 07.2022
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Collaborated with team members to achieve daily sales goals and improve service.
- Participated in promotional events to increase brand awareness and attract customers.
- Answered incoming telephone calls to provide store, products and services information.
- Ensured adherence to corporate standards regarding product knowledge, sales techniques, communication practices.
Brand Ambassador
Forever 21
Las Vegas
10.2020 - 03.2021
- Learned features of new merchandise and promotions quickly to educate each customer while offering top-notch service.
- Supported team members by performing various tasks as needed throughout shifts.
- Performed a variety of tasks such as lifting heavy objects, carrying supplies and cleaning up debris.
- Followed instructions carefully to support in the completion of projects on time.
- Worked closely with management team to ensure proper execution of daily operations.
Education
High School Diploma -
Valley High School
Las Vegas, NV06-2018
Some College (No Degree) - Business
College of Southern Nevada
Las Vegas, Nevada, NVSkills
- Revenue enhancement
- Time management
- Customer service
- POS system operation
- Team collaboration
- Adaptive sales techniques
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Representative
Target
07.2022 - Current
Sales Associate
Bath & Body Works
03.2021 - 07.2022
Brand Ambassador
Forever 21
10.2020 - 03.2021
High School Diploma -
Valley High School
Some College (No Degree) - Business
College of Southern Nevada