Chad Horne
Pittsburgh,PA
Summary
Dynamic sales professional with expertise in client relationship building and opportunity identification, aiming to drive business growth in a challenging sales position. Committed to achieving results while fostering collaboration within teams and ensuring alignment with organizational goals. Proven ability to adapt to evolving market demands and consistently deliver exceptional performance. Eager to contribute immediately while pursuing opportunities for professional development and increased responsibility in the sales arena.
Overview
36
36
years of professional experience
Work History
Commercial Sales Representative
Packard Culligan Water
03.2021 - 10.2025
- Responsible for the sales of the full commercial product line of reverse osmosis pure drinking capital equipment machines., bottled water and dispenser equipment.
- Developed 400+ self generated leads with customer engagement, cold calling, business insight, salesforce and Linkedin contacts.
- Increased Commercial Drinking Water units by 44%.
- Consistent sales quota leader in the Greater Pittsburgh, Pa region.
- Increased commercial ice dispensing units by 61%
- Builder of solid, long lasting relationships with region business leaders, channel partners and operations managers and facility managers.
- Achieved sustainability goals for customers by reducing single use plastic and forever chemicals.
- Organized and executed product blitzes to identify and engage new customers in target markets.
- Analyzed and structured sales forecasts to reflect needs of Pittsburgh and Butler, PA market.
- Enhanced customer satisfaction rates by proactively addressing inquiries or issues before they escalated into larger problems.
Owner/Operator
First Cenergy, L.L.C
10.2014 - Current
- First Cenergy, boasts a variety of quality products and large inventories for the commercial market. Sales, project management and design for commercial customers. Our turnkey approach, which offers quotations for large and small projects, energy studies, lighting and design layouts, lighting controls, interior and exterior lighting solutions, retrofits, LED lighting upgrades and ROI on all projects.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed day-to-day business operations.
General Manager
Energy Stewards, Inc.
06.2013 - 10.2014
- Responsible for daily business operations, establishing and accomplishing business objectives.
- Increased management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives for performance
- Developed strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
- Built company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
Sales Manager
Energy Stewards, Inc.
09.2012 - 06.2013
- Energy Stewards, Inc. is a specialty electrical lighting contractor that is effective in designing and managing a seamless turnkey lighting up-grade system for your building. Energy Stewards, Inc. Energy Services Group will implement an improved lighting system that will deliver a repeatable financial benefit and positively impact your business and the environment.
Sales Engineer
General Dynamics Satcom Technologies
05.2011 - 03.2012
- Specialize in providing technical support to both internal and external customers in order to drive new sales. Sell technical products for manufacturers to business and industrial establishments on sales sites, trade shows or customer field locations both domestic and international.
- Assists in the technical preparation of quotations, proposals and payment terms submitted to customers.
- Prepares table of compliances as needed working with the Engineering Department to win new business.
- Technical liaison between customers and our sales, engineering and manufacturing teams.
- Generated 12 million in sales YTD.
- Increased commercial sales by 24% YTD
- Increased military sales by 35% YTD
- Increased testing services sales by 17% YTD.
- Responsible for highest volume regional sales accounts including: India, Middle East and internal United States.
Physician Liaison, Account Executive
Geisinger Health System
06.2009 - 05.2011
- Build new business by increasing physician directed patient referrals/admissions to Geisinger Health System facilities and services. Successfully grow and maintain mutually beneficial relationships with internal and external physicians, hospitals, rehabilitation centers, and nursing homes. Recruiter of new physicians Conduct; consistent and meaningful contacts targeting new physicians, rural physicians and those physicians who have a split referral practice patterns. Provide clinical and professional healthcare administration of EMR, reimbursement ,coding matters,government regulations, physician recruiting process, health insurance benefits, plan, organize, direct and coordinate medical and health services of patient care.
- Specifically, my success as a Physician Liaison combine with a well-structured marketing strategy enabled me to accomplish the following YTD:
- Ranked #1 in 2009 Employee Performance Appraisal. Exceeded performance expectations for customer service, teamwork, compliance, accountability, and self-development as outlined in the performance review.
- Increased overall physician specialist referrals in western market by 17% YTD.
- Increased visitations 68% YTD with targeted physician practices to understand which Geisinger Health System services and products will be of most benefit to those physician practices.
- Successfully on-boarded 26 new specialists within 60 days of their hire, saving the overall health system budget 26 million dollars YTD.
- Utilize strong interpersonal sales skills to identify a need, offer appropriate solutions, overcome objections, ensure delivery of quality patient care, and provide effective follow-up to that physician practice.
Full Line Sales Representative
Stryker Three Rivers Orthopedics
07.2006 - 12.2008
- Specialized in promoting technical products to surgeons, healthcare professionals and hospital senior management. Increased technical product sales through building accounts by means of working with existing customers as well as identifying and closing new customers in order to grow the territory.
- Generated 1.2 million dollars of technical capital equipment sales.
- Established the first computer assisted surgical and training program in Central PA.
- Generated 3.5 million dollars in technical product sales in knee, hip, shoulder and trauma.
Hospital Sales Manager
Sanofi-Aventis Pharmaceuticals
05.2005 - 07.2006
- Specialized in selling to hospital institutions, referring physicians and clinical liaisons. Lead successful launch of Ketek and Ambien CR in Central PA with over 100% quota attainment for each product. I was able to achieve formulary status for new antibiotics in 8 Regional Hospitals within territory within the year of launch.
Territory Manager
Oscient Pharmaceutical
06.2004 - 05.2005
- Increased new sales by selling to hospitals, specialists, and family practice and Internal Medicine physicians. I was responsible for the successful launch of Gemifloxacin in central PA., served as company liaison for recruitment of the initial sales force. Developed and executed territory alignment boundaries for representatives in Central PA.
Professional Healthcare Representative
Pfizer Global Pharmaceutical
10.1997 - 05.2004
- Responsibilities include selling to specialists, hospitals, nursing homes and other healthcare related professionals. Responsible for one VA hospital, one Orthopedic Surgical Center, Pain Management centers, three Rehabilitation/Physical Therapy Hospitals, six regional hospitals one being a teaching institution and one regional trauma center.
- Increased patient adherence to treatment plans by providing thorough education on medications and lifestyle modifications.
- Delivered informative presentations to local organizations on various health topics, raising public awareness on important issues within the community.
- Analyzed patients' abilities to pay for services to determine charges on sliding scales.
Customer Category Manager
Kraft Foods
10.1996 - 10.1997
- Leveraged consumer research to develop targeted marketing strategies that increased brand affinity and loyalty.
- Streamlined category management processes, resulting in increased efficiency and better decisionmaking.
- Supported the development of junior team members, sharing knowledge on best practices in category management techniques and tools.
Account Manager
Kraft Foods
09.1993 - 10.1996
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Sales Representative
Kraft Foods
01.1990 - 09.1993
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
M.B.A. - Marketing
West Virginia Wesleyan College
Buckhannon, WV01-1988
B.S. - Business/Psychology
West Virginia Wesleyan College
Buckhannon, WV01-1986
Skills
- Strategic business development
- Client engagement strategies
- Team leadership skills
- Revenue enhancement
- Sales training proficiency
- Sales engineering proficiency
- Sales team management
- Sales closing proficiency
- Clear communication
- Proficient in negotiation
- Compelling sales presentations
- Proficient in objection resolution
- Skilled in sales software
- Effective negotiation techniques
- Effective sales presentations
- Sales data analysis
- Effective objection resolution
Summary of Qualifications
Exceptional leader with talent selling product quality, service and value over price. Proven revenue generator in all market conditions. Adept at B2B sales and negotiations with key decision makers on many levels. Technically savvy. Demonstrated ability to build new sales growth, and close the sale. Outstanding client relationships, leadership, team building, product knowledge, presentation and cold calling skills. Intelligent, articulate and driven to succeed.
Published:
Sports Immortals -Co-author- Stories of inspiration and achievement
Timeline
Commercial Sales Representative
Packard Culligan Water
03.2021 - 10.2025
Owner/Operator
First Cenergy, L.L.C
10.2014 - Current
General Manager
Energy Stewards, Inc.
06.2013 - 10.2014
Sales Manager
Energy Stewards, Inc.
09.2012 - 06.2013
Sales Engineer
General Dynamics Satcom Technologies
05.2011 - 03.2012
Physician Liaison, Account Executive
Geisinger Health System
06.2009 - 05.2011
Full Line Sales Representative
Stryker Three Rivers Orthopedics
07.2006 - 12.2008
Hospital Sales Manager
Sanofi-Aventis Pharmaceuticals
05.2005 - 07.2006
Territory Manager
Oscient Pharmaceutical
06.2004 - 05.2005
Professional Healthcare Representative
Pfizer Global Pharmaceutical
10.1997 - 05.2004
Customer Category Manager
Kraft Foods
10.1996 - 10.1997
Account Manager
Kraft Foods
09.1993 - 10.1996
Sales Representative
Kraft Foods
01.1990 - 09.1993
B.S. - Business/Psychology
West Virginia Wesleyan College
M.B.A. - Marketing
West Virginia Wesleyan College