Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
SoftwareEngineer
America Williams

America Williams

Rosenberg,TX

Summary

Personable and collaborative professional with experience in managing employee benefits, employee hiring and onboarding, and employee relations. Reliable and organized team member with the ability to communicate effectively and successfully handle competing priorities.

Ready to offer exceptional leadership and customer service to improve your department and organization’s overall performance and experiences.

Overview

16
16
years of professional experience
4
4
years of post-secondary education

Work History

Director of Operations and Innovation

Baker Ripley
Houston, TX
07.2022 - Current

Responsible for oversight of benefits enrolment: Implementing professional development for district: coordinating HR orientation for district: meeting with new employees: updating payroll changes, manager updates, location changes and transfers, into Ultipro/UKG in timely manner: supporting recruitment process by reviewing and sourcing applicants for suggestions to managers: assisting with job interviews, and retention efforts: managing electronic expenses in Ultipro/UKG: conducting and preparing salary, and stipend audits: serve as liaison for Baker Ripley and P&C to resolve HR issues by managing employee relations independently and collectively with Cabinet team: distributing district-wide communication: maintaining current knowledge of best practices and legislative knowledge of regulatory changes: serve as thought partner on Cabinet team.

Elementary School Teacher

Robert M. Beren Academy
Houston, TX
07.2018 - 07.2022

Created and modified lesson plans according to students’ performance and needs throughout school year: established and communicated learning objectives for all learning activities: actively sought to create ongoing incentives to maintain student’s focus by implementing and monitoring projects to enhance students’ learning experiences: integrated competencies, goals, and objectives into lesson plans: observed and evaluated student’s performance and progress, maintained grade books and attendance: established and reinforced behavior expectations: met course-wide and school-wide performance goals: met with parents to review Individualized Education Plans for at-risk students: coordinated and conducted parent-teacher conferences: established open communication and positive relationships with students, parents, peers, and administrative staff.

Paralegal

Payne and Payne & Associates
Houston, TX
01.2016 - 06.2018

Provided a variety of administrative support for attorneys: skillfully and successfully handled and resolved client inquiries and complaints: conducted client interviews: set up, organized and managed client files: communicated status of cases to designated parties: scheduled and managed attorneys’ in-office schedules and court schedules: maintained time-sensitive case dockets in Legal Database: assisted with trial preparation including trial documentation, exhibits, and trial binders: liaised with counsel, and judges’ assistants.

Accounts Payable Clerk

GE Oil And Gas
Houston, TX
01.2015 - 12.2015

Assign to a special project to manage, deliver, and track invoices to all GE customers in North America via Oralce Database, email, USPS: analyzed invoices and supported documentation for discrepancies and accuracy: applied proper codes to invoices, files, and receipts to keep records organized and easily searchable: managed and responded to correspondence and inquiries from customers and vendors.

Director of Operations

Chicago Jobs Council
Chicago, IL
03.2007 - 12.2014

Co-led onboarding of new hires: sourced and suggestion of potential employees’ resumes: trained employee on proper protocols and customer service standards: maintained and communicated knowledge of current regulations and policies: monitored and coordinated workflows to optimize resources: processed and managed expenses of membership and quarterly annual meetings: lead and managed specific projects: managed lock-out and security files: updated and maintained internal database by purging/ and or updating internal and external stakeholders: negotiated and procured contracts for facilities for annual meetings: lead and conducted site visits to member organization: liaised for building staff and suite.

Education

MBA - Human Resources Management

Robert Morris University - Illinois
Chicago, IL
06.2012 - 02.2014

BBA - Management

Robert Morris University - Illinois
Chicago, IL
06.2010 - 05.2012

Skills

Customer Service

Affiliations

  • Society of Human Resource Management

Timeline

Director of Operations and Innovation

Baker Ripley
07.2022 - Current

Elementary School Teacher

Robert M. Beren Academy
07.2018 - 07.2022

Paralegal

Payne and Payne & Associates
01.2016 - 06.2018

Accounts Payable Clerk

GE Oil And Gas
01.2015 - 12.2015

MBA - Human Resources Management

Robert Morris University - Illinois
06.2012 - 02.2014

BBA - Management

Robert Morris University - Illinois
06.2010 - 05.2012

Director of Operations

Chicago Jobs Council
03.2007 - 12.2014
America Williams