Americas Montoya
South Jordan,UT
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
1
1
year of professional experience
Work History
Team Leader
valley phoenix
Midvale, UT
02.2023 - 09.2023
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Developed strategies for problem solving and conflict resolution among team members.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Monitored operations and reviewed records and metrics to understand company performance.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Maintained a positive work environment that promoted collaboration between team members.
- Maintained positive working relationship with fellow staff and management.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Education
High School Diploma -
Entrada Adult High School
9800 S 800 E, Sandy, UT 8409405-2025
Skills
- Friendly, positive attitude
- Problem resolution
- Communication
- Organizational skills
- Leadership
- Attention to detail
- Multitasking
- Relationship building
- Quality improvement
- Staff training
- Team Check-ins
- Process improvement
- Feedback delivery
Timeline
Team Leader
valley phoenix
02.2023 - 09.2023
High School Diploma -
Entrada Adult High School
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