Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Amerti Biratu

Sarna's Classic Grill
MINNEAPOLIS,MN
2
Languages
3
years of professional experience

I went into this job as a host with no prior experience since it was my first job. I ended up being able to work in a fast paced environment that has you making wait times, taking reservations, and taking takeout orders. I then worked my way to expediting, and had to organize windows filled with food from soups, and salads to entrees in a timely manner. Since you were the one communicating with the front and back of house. When I turned eighteen I got into serving and had to learn about alcohol, and different drinks that we're more difficult to get used to because I'm not at drinking age yet. But I will say expediting has helped me learn the food menu like it's the back of my hand, I know what everything comes with and can thoroughly break down the menu for customers. This job has shown me not only how to read people based off their wants, but also their needs. I learned to do before they even ask, it's all about predicting.

Work History

Server

3 Years
Sarna's Classic Grill | 08.2023 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
  • Trained new servers on menu items, service standards, and operational procedures.
  • Collaborated with kitchen staff to streamline food preparation and service processes.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.

Education

High School Diploma

Saint Anthony Village High School | Saint Anthony | 06.2026
  • Student Council Member
  • National Honor Society Member
  • Volleyball
  • Lacrosse

Skills

Strong work ethic
Customer support
Professional appearance
Hospitality service expertise
Memory retention
Food safety
Cash handling
Guest engagement

Languages

English
Native or Bilingual
Afaan Oromo
Native or Bilingual

Timeline

Server

Sarna's Classic Grill
08.2023 - CurrentRead More

Saint Anthony Village High School

High School Diploma
Read More
Amerti Biratu