Adapt and dynamic professional with a proven track record at Paragon Honda., showcasing exceptional problem-solving abilities and customer service excellence.
Overview
4
4
years of professional experience
Work History
BDC Representative
Paragon Honda
09.2023 - Current
Developed and maintained positive relationships with prospective and current customers to enhance client retention.
Worked closely with the sales team to ensure smooth handover of qualified leads, contributing to the overall sales strategy.
Met or exceeded lead conversion and appointment-setting targets, contributing to almost 50% increase in overall sales revenue.
Utilized CRM systems (Eleads) to track customer interactions, update lead status, and manage the sales pipeline.
Developed and maintained positive relationships with prospective and current customers to enhance client retention.
Cashier
Melissa's Gourmet
06.2021 - 08.2021
Provided excellent customer service and addressed concerns or inquiries from customers.
Accurately processing each payment transaction and providing correct change.
Education
Associates in Applied Science - Business Management
Borough of Manhattan Community College
New York, NY
06.2023
High School Diploma - undefined
Hillcrest High School
Queens, NY
06.2020
Skills
Excellent communication and interpersonal skills
Strong organizational and time management skills
Adaptability and flexibility to arising situations
Conflict resolution
Proficient in Computer Literacy
Detail-oriented
Management
Timeline
BDC Representative
Paragon Honda
09.2023 - Current
Cashier
Melissa's Gourmet
06.2021 - 08.2021
High School Diploma - undefined
Hillcrest High School
Associates in Applied Science - Business Management