Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Amethyst Hofstra

Allendale

Summary

Dedicated professional with strong customer service skills, ensuring health and safety compliance while delivering efficient support in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Biggby
Holland
05.2026 - Current
  • Prepared and served a variety of coffee beverages and specialty drinks.
  • Maintained cleanliness and organization of coffee shop to enhance customer experience.
  • Engaged with customers to provide friendly and efficient service.
  • Managed inventory by restocking supplies to ensure uninterrupted service during shifts.
  • Followed health and safety guidelines to ensure food safety compliance.
  • Collaborated with team members to foster a supportive and efficient work atmosphere.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Lifeguard

Michigan Adventure
Muskegon
06.2023 - 09.2025
  • Enforced facility rules, maintaining safety and security for all guests.
  • Provided exceptional customer service, improving guest satisfaction and experiences at the park.
  • Participated in emergency drills to maintain readiness for incidents.
  • Executed emergency rescues during critical situations.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.
  • Monitored pool areas for safety and ensured compliance with regulations to protect guests.

Resident Aide

Waterford Assisted Living
Jenison
08.2022 - 08.2024
  • Aided residents with daily living activities and personal care to enhance comfort and independence.
  • Monitored residents' health and well-being throughout shifts.
  • Communicated effectively with family members regarding resident care.
  • Assisted residents with daily needs, personal hygiene, dressing, and facility transfers.
  • Delivered companionship and emotional support to residents, fostering a positive living environment.
  • Responded promptly to call lights, ensuring residents received timely assistance and comfort.

Education

High School Diploma -

Jenison Highschool
Jenison, MI
05-2025

Some College (No Degree) - Dental Hygiene

Ferris State University
Big Rapids, MI
06-2026

Skills

  • Customer service
  • Effective communication
  • Clear communication
  • Team collaboration
  • Time management
  • Opening and closing duties
  • Operational efficiency
  • Health and safety compliance
  • Emergency response
  • Team player

Affiliations

  • Done Cheer and gymnastics for 13 years

Certification

  • Associate of the month- Michigan Adventures

Timeline

Barista

Biggby
05.2026 - Current

Lifeguard

Michigan Adventure
06.2023 - 09.2025

Resident Aide

Waterford Assisted Living
08.2022 - 08.2024

High School Diploma -

Jenison Highschool

Some College (No Degree) - Dental Hygiene

Ferris State University
Amethyst Hofstra