Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline
Open To Work

Ami Sondo

Walmart
Rowlett,TX
1
Language
4
years of professional experience

Dedicated team associate with a proven record in customer service and problem-solving. Skilled in training new associates and enhancing operational efficiency to improve customer experiences.

Work History

Team Associate

2 Years 6 Months
Walmart | 11.2023 - 05.2026
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Collaborated with team members to enhance customer service and resolve issues efficiently.
  • Trained new associates on store policies, procedures, and best practices for operational excellence.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Monitored sales floor conditions, maintaining cleanliness and organization to optimize shopping experience.
  • Maintained productive, efficient approach to all tasks.
  • Utilized safety devices and procedures to protect personnel and equipment.

Cashier

6 Months
Atlantis Management Group | 02.2023 - 08.2023
  • Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
  • Assisted customers with inquiries, enhancing overall shopping experience and satisfaction.
  • Maintained cleanliness and organization of checkout area, promoting a welcoming environment.
  • Collaborated with team members to streamline checkout procedures, reducing wait times for customers.
  • Trained new cashiers on operational protocols and customer service standards, fostering a knowledgeable team.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise

Cashier

11 Months
Abbeba LLC | 03.2022 - 02.2023
  • Resolved customer complaints promptly and professionally, ensuring retention and loyalty through positive interactions.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

High School Diploma

Lycee Professionnel Bobo | Burkina Faso/Bobo | 06-2002

Comminicatiom Administrative et Secretariat

Skills

Meeting facilitation
Decision-making capacity
Customer service
Problem-solving
Following instructions
Teamwork and collaboration
Order preparation
Organizing work stations

Languages

English

Timeline

Team Associate

Walmart
11.2023 - 05.2026Read More

Cashier

Atlantis Management Group
02.2023 - 08.2023Read More

Cashier

Abbeba LLC
03.2022 - 02.2023Read More

Lycee Professionnel Bobo

High School Diploma
Read More
Ami Sondo