Amiah Butler
Tempe,Arizona
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills, with a proven track record of helping customers with anything they may need, with a positive and happy attitude.
Overview
4
4
years of professional experience
Work History
Barista/Cashier
Sicilian Butcher
Chandler, Arizona
04.2021 - Current
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Described menu items to customers and suggested appealing products.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Operated cash registers to process customer payments.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Lead Front Desk Receptionist
Boys and Girls Club of Greater Scottsdale
Scottsdale, Arizona
05.2024 - 08.2024
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Developed communication protocols for front desk operations to ensure smooth workflow of duties.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Greeted visitors warmly and directed them to correct personnel or office.
Education
High School Diploma -
Chandler High School
Chandler, AZ05-2023
Elementary Education
Arizona State University
Tempe, AZSkills
- Verbal and written communication
- Friendly and outgoing
- Opening and closing duties
- Hospitality service expertise
- Positive and professional
- Menu memorization
- Speedy and efficient
References
References available upon request.
Timeline
Lead Front Desk Receptionist
Boys and Girls Club of Greater Scottsdale
05.2024 - 08.2024
Barista/Cashier
Sicilian Butcher
04.2021 - Current
High School Diploma -
Chandler High School
Elementary Education
Arizona State University
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