Amiah Cobos
San Antonio,TX
Summary
Dedicated and hardworking professional with 3 plus years of experience in customer service as a server. Strong communication, interpersonal, and problem-solving skills developed through working in a fast-paced environment and interacting with diverse groups of people. Eager to gain experience in the public health field through this internship, apply my strong work ethic and teamwork skills, and learn from experienced professionals while contributing to community health initiatives.
Overview
4
4
years of professional experience
Work History
Server
surfing crab
San Antonio, Texas
01.2025 - Current
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Stone Werks
San Antonio, Texas
02.2024 - 01.2025
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to high volume of daily customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
Server
Texas Roadhouse
San Antonio, Texas
02.2022 - 02.2024
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Trained new employees to perform duties.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Informed customers of daily specials and signature menu items.
- Garnished dishes and beverages to serve visually appealing menu items.
- Served food and beverages to patrons and confirmed complete orders.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Prepared checks, itemizing total meal costs and taxes.
Education
High School Diploma -
Calhoun County High School
Port Lavaca, TX05-2019
Bachelor of Science - Public Health
The University of Texas At San Antonio
San Antonio, TXSkills
- Food inspection
- Order delivery practices
- Team member support
- Table resetting
- Daily specials memorization
- Hostess support
- Food sales and promotion
- Point of sale (POS) system operations
- Multitasking and organization
- Allergy awareness
- Dining customer service
- Memory retention
- Hospitality service expertise
- Positive guest interactions
Timeline
Server
surfing crab
01.2025 - Current
Server
Stone Werks
02.2024 - 01.2025
Server
Texas Roadhouse
02.2022 - 02.2024
High School Diploma -
Calhoun County High School
Bachelor of Science - Public Health
The University of Texas At San Antonio