Amiah Daniels
Summary
Healthcare professional with solid track record in administrative roles, prepared for dynamic healthcare environments. Known for effectively managing patient records and supporting medical staff to improve operational efficiency. Valued for reliability and adaptability, fostering cooperative team atmosphere and delivering consistent results.
Overview
4
4
years of professional experience
Work History
Unit Secretary
HCA Healthcare Inc.
05.2024 - Current
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
Unit Secretary
HCA Healthcare Inc.
04.2023 - 06.2024
Cake Decorator
Great American Cookies
05.2021 - Current
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
Manager
Mr.cool Ice Cream
10.2022 - 04.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
No Degree - Chemistry
Florida International University
Miami, FL08-2026
Skills
- Incoming call reception
- Customer service
- HIPAA compliance
- Patient chart maintenance
- Strong organization
Timeline
Unit Secretary
HCA Healthcare Inc.
05.2024 - Current
Unit Secretary
HCA Healthcare Inc.
04.2023 - 06.2024
Manager
Mr.cool Ice Cream
10.2022 - 04.2024
Cake Decorator
Great American Cookies
05.2021 - Current
No Degree - Chemistry
Florida International University
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