Amiah Hair
Palmetto,GA
Summary
Friendly and reliable floor associate offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
3
3
years of professional experience
Work History
Floor Associate
Bojangles'
Palmetto, GA
08.2023 - Current
- Assisted customers with returns, refunds and resolving transaction issues.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Set up new sales displays each week with fresh merchandise.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Greeted customers entering store and responded promptly to customer needs.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Built relationships with customers to encourage repeat business.
Cashier/Fuel Clerk
Kroger
Newnan, GA
06.2022 - 04.2023
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Identified and resolved discrepancies and errors in customer accounts.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Handled cash with high accuracy and took care to check bills for fraud.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Processed refunds and exchanges in accordance with company policy.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Resolved customer complaints professionally, maintaining high levels of customer satisfaction.
Floor Associate
Pizza Hut
Union City, Georgia
06.2021 - 08.2021
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Collaborated with fellow associates to achieve daily sales goals, contributing to the store''s overall success.
Education
High School Diploma -
Creekside High School
Fairburn, GA05-2021
Kinesiology
Georgia Southern University
Statesboro, GAHealth Sciences
Atlanta Metropolitan State College
Atlanta, GASkills
- Call Response and Transfer
- Upselling
- Time management skills
- Honest and Dependable
- Training and mentoring
- Basic Math Competence
- Active Listening
- Cash Register Operation
- Inventory Stocking
- Patience and Empathy
- Team Leadership
- Liquor Law Compliance
- Work Ethic and Integrity
- Coin and Currency Counting
- Creative Thinking
- Social Perception
Timeline
Floor Associate
Bojangles'
08.2023 - Current
Cashier/Fuel Clerk
Kroger
06.2022 - 04.2023
Floor Associate
Pizza Hut
06.2021 - 08.2021
High School Diploma -
Creekside High School
Kinesiology
Georgia Southern University
Health Sciences
Atlanta Metropolitan State College