Amie Dunaway
Federal Way
Summary
Proven Bar Manager with a track record of enhancing customer satisfaction and loyalty at Monte Carlo, adept in team leadership and conflict resolution.
Professional hospitality leader with significant experience in managing high-energy bar environments. Proven ability to enhance guest satisfaction, streamline operations, and drive revenue growth. Strong focus on team collaboration and delivering consistent results, adapting seamlessly to evolving needs. Expertise in inventory management, staff training, and creating inviting atmosphere. Reliable and goal-oriented, ensuring operations run smoothly and efficiently.
Overview
24
24
years of professional experience
Work History
Bar Manager
Monte Carlo
05.2005 - 12.2024
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Bartender
OH! Gallagher Sports Bar
06.2001 - 03.2005
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Curtis Senior High School
University Place, WA06-1999
Skills
- Customer service
- Strong multitasking
- Team leadership
- Highly reliable
- Health and safety
Timeline
Bar Manager
Monte Carlo
05.2005 - 12.2024
Bartender
OH! Gallagher Sports Bar
06.2001 - 03.2005
High School Diploma -
Curtis Senior High School
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