Amie Kelly
Jacksonville,FL
Summary
Dynamic Office Manager at Haven Contracting, Inc., skilled in streamlining operations and enhancing team productivity. Expert in financial accounting and customer service, I successfully reduced costs through vendor negotiations and improved billing accuracy, fostering a collaborative work environment that supports project success and employee development.
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
15
15
years of professional experience
Work History
Office Manager
Haven Contracting, Inc
Jacksonville, FL
08.2012 - Current
- Managed daily office operations, coordinating payroll, invoicing, and accounts payable for contracting workflows.
- Coordinated subcontractor communication, scheduling updates, and documentation to support project execution.
- Maintained organized records for contracts, permits, certificates, and job files.
- Oversaw vendor accounts, purchase orders, and supply tracking to prevent project delays.
- Streamlined administrative processes, improving accuracy in billing, reporting, and file management.
- Supervised front-office support, training staff on procedures and customer communication standards.
- Reconciled bookkeeping records, bank statements, and expense reports with consistent attention to detail.
- Supported leadership with calendar management, meeting preparation, and cross-department coordination.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Kept high average of performance evaluations.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Project Administrator
Summit Contracting
Jacksonville
07.2011 - 08.2012
- Coordinated project documentation, schedules, and subcontractor correspondence to keep construction workflows organized.
- Processed change orders, purchase orders, and invoices with strong attention to contract compliance.
- Maintained project files, permits, and closeout records to support accurate reporting and audit readiness.
- Communicated with field teams, vendors, and clients to resolve issues and track project status.
- Monitored submittals, RFIs, and deliverable deadlines to prevent delays and improve coordination.
- Supported project managers with budget tracking, scheduling updates, and contract administration tasks.
Education
High School Diploma -
Bronte
Bronte, TX05.1992
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Billing
- Payroll processing
- Bookkeeping
- Payroll and budgeting
- Account reconciliation
- Credit and collections
- Human resources
- Operations management
- Financial accounting
- Project management
Timeline
Office Manager
Haven Contracting, Inc
08.2012 - Current
Project Administrator
Summit Contracting
07.2011 - 08.2012
High School Diploma -
Bronte