Amie Russell
Sylva,NC
Overview
8
8
years of professional experience
Work History
Associate Member Service Representative
North Carolina State Employees Credit Union
Sylva, NC
10.2025 - Current
- Greet members and treat them with kindness ensuring a good experience at the credit union
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted members with updating personal information and setting up automated payments
- Handled cash transactions securely, maintaining accurate cash drawer balances
- Work in a timely manner to efficiently help members with their transactions
- Preform daily duties such as collecting night drop deposits, process mobile deposits, setting vaults and processing mail
Office Administrative Assistant
Andy Shaw Ford
Sylva, NC
09.2023 - 09.2025
- Maintained accurate records of inventory, supplies, and office equipment to support operational efficiency.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Processed accounts payable and receivable
Flagger/Traffic Control
Daybreak Construction, WA
WA
01.2023 - 05.2023
- Commuting to jobsite
- Setting up accurately according to certain safety laws per county
- Communicating very well with coworkers
Server/Cashier
Smokin' Franks BBQ
06.2018 - 08.2020
- Preparing & Serving food
- Providing customer service
- Handling money and maintaining a balanced register
Education
Graduate - undefined
La Center High School
Hospitality Management & Tourism
Cascadia Technical Academy
Skills
- Leadership
- Problem solving
- Teamwork
- Organized & Efficient
- Communication
- Hospitality
- Learning and utilizing different software programs
- Knowledge in accounting
Timeline
Associate Member Service Representative
North Carolina State Employees Credit Union
10.2025 - Current
Office Administrative Assistant
Andy Shaw Ford
09.2023 - 09.2025
Flagger/Traffic Control
Daybreak Construction, WA
01.2023 - 05.2023
Server/Cashier
Smokin' Franks BBQ
06.2018 - 08.2020
Graduate - undefined
La Center High School
Hospitality Management & Tourism
Cascadia Technical Academy