Amilcar C. Monroy
Fix Auto Inglewood
Van Nuys,CA
1
Certification
18
years of professional experience
Vehicle Damage Estimator with extensive collision repair experience spanning customer updates, damage analysis, repair planning, and insurance claim support. Handles vehicle inspections, pre- and post-repair scanning, parts ordering, supplements, and final quality control to keep repairs accurate and delivery-ready. Builds clear documentation and steady communication with customers, insurers, and repair teams throughout the repair cycle.
Work History
Estimator
4 Months- Inspect vehicle damage and determine structural, body, and mechanical repair needs with consistent accuracy.
- Prepare clear estimates that reflect repair scope, parts requirements, and labor operations guide usage.
- Review repair plans against OEM repair procedures to support safe and compliant vehicle restoration.
- Coordinate supplement writing when additional damage is identified during teardown or repair review.
Estimator
3 Years 1 Month- Handle customer updates per day throughout the repair process with timely, clear communication.
- Inspect damaged vehicles and document existing and pre-existing damage with detailed notes and photography.
- Serve as primary estimator for GEICO, Safeco, and State Farm claims while managing repair authorizations and supplements.
- Perform pre- and post-repair vehicle scans to support repair planning and verify repair completion.
- Order OEM, LKQ, and aftermarket parts to keep repairs moving and align components with the estimate.
- Conduct final quality control inspections before vehicle delivery and confirm repair readiness.
Estimator
2 Years 7 Months- Inspected and documented vehicle damage to support estimate writing, claims documentation, and repair planning.
- Served as primary estimator for Mercury, Allstate, USAA, and AAA claims.
- Maintained DRP and BAR compliance while applying OEM repair procedures and labor operations guide standards.
- Ordered OEM, LKQ, and aftermarket parts to keep repair schedules moving and support accurate repair plans.
- Performed final quality inspections before customer delivery and completed repair authorization management.
Vehicle Damage Estimator
1 Year 1 Month- Served as primary estimator for GEICO, Mercury, Allstate, and Amica claims.
- Covered AAA, USAA, and Farmers as backup estimator while maintaining consistent claim handling.
- Applied DRP and BAR procedures during estimate writing and repair authorization management.
- Performed pre- and post-repair scanning to verify vehicle condition before and after repairs.
- Ordered parts from multiple suppliers and maintained Enterprise ARMS rental management updates.
Vehicle Damage Estimator
6 Years 5 Months- Inspected, photographed, and documented vehicle damage to support accurate repair planning and supplement writing.
- Prepared work orders for technicians, translating damage findings into clear repair instructions.
- Served as primary estimator for Mercury, Allstate, and non-DRP accounts while managing insurer communication.
- Monitored repair quality and technician compliance with repair procedures, including OEM repair procedures and labor operations guide usage.
- Processed insurance billing after vehicle delivery and supported customer handoff through clear communication.
Junior Estimator
2 Years 6 Months- Prepared estimates for State Farm and AAA claims, documenting damage findings and repair planning details clearly.
- Processed total loss vehicles and coordinated required handoffs with customers and front office staff.
- Coordinated vehicle pickups with dealership partners and arranged customer transportation when needed.
- Completed vehicle detailing and final preparation before delivery, supporting a clean handoff to customers.
- Supported front office staff with customer communication and day-to-day claim follow-up.
Porter / Customer Service Representative / Junior Estimator
1 Year 9 Months- Delivered and picked up parts from dealerships to keep repair work moving without delays.
- Detailed vehicles before customer delivery, presenting clean and ready-to-return repairs.
- Served as backup estimator for Mercury and GEICO claims, supporting estimate writing and repair authorization management.
- Processed total loss vehicles and maintained accurate documentation throughout the disposition process.
Education
Winter 2002 – Fall 2003
Skills
Vehicle damage inspection and estimating
Structural
body
and mechanical damage assessment
Repair planning and quality control
Parts sourcing (OEM
LKQ
and aftermarket)
Supplement writing
Insurance claims investigation and negotiation
DRP and BAR compliance
Total loss processing
Repair authorization management
Claims documentation
Estimate writing
OEM repair procedures
Labor operations guide usage
Automotive estimating certification
I-CAR Platinum Certified
Customer delivery walkthroughs
Certification
I-CAR Platinum Certified
Timeline
Estimator
Fix Auto Inglewood
05.2026 - CurrentRead More
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04.2023 - 05.2026Read More
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09.2020 - 04.2023Read More
Vehicle Damage Estimator
Caliber Collision (formerly Cooks Collision)
03.2019 - 04.2020Read More
Vehicle Damage Estimator
Cooks Collision
09.2012 - 02.2019Read More
Junior Estimator
Schiro's Collision
02.2010 - 08.2012Read More
Porter / Customer Service Representative / Junior Estimator
Valley Motor Center
05.2008 - 02.2010Read More
Los Angeles City College
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