Amiliyah Jackson
San Antonio,TX
Summary
Compassionate and reliable professional with a strong commitment to patient care and support services in healthcare environments. Skilled in fast-paced, team-based settings with a proven ability to follow protocols, maintain cleanliness and safety standards, and provide respectful, empathetic service to patients, families, and staff. Quick learner with excellent communication, time management, and organizational skills. Dedicated to contributing to a positive patient experience and supporting healthcare teams with integrity, attention to detail, and professionalism.
Overview
4
4
years of professional experience
Work History
Server
Twin Peaks
San Antonio, TX
03.2025 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Coordinated food and beverage orders with kitchen staff to ensure timely delivery.
- Trained new servers on menu items, service standards, and operational procedures.
- Managed guest inquiries and resolved issues promptly to enhance satisfaction levels.
Manager
Finish Line
San Antonio, TX
01.2023 - 03.2025
- Trained, coached, and motivated team members to deliver top-tier customer service and achieve sales targets
- Managed visual merchandising, product placement, and promotional strategies to drive foot traffic and boost revenue
- Handled conflict resolution, customer concerns, and returns with professionalism and adherence to company policy
- Ensured compliance with loss prevention procedures and maintained accurate cash handling and register operations
Server Trainer
54th Street Grill & Bar
Live Oak, TX
10.2021 - 03.2025
- Teach menu knowledge (food, drinks, allergens).
- Demonstrate how to take and input orders correctly.
- Model professional behavior, appearance, and attitude.
- Stay calm organized during busy shift.
Education
Associate Of Applied Science - Psychology
San Antonio College
San Antonio, TX05.2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Detail oriented
- Reliable
Timeline
Server
Twin Peaks
03.2025 - Current
Manager
Finish Line
01.2023 - 03.2025
Server Trainer
54th Street Grill & Bar
10.2021 - 03.2025
Associate Of Applied Science - Psychology
San Antonio College