Andrew C. Miller
Eagle River
Summary
A highly motivated, outgoing leader with 20+ years of team leadership experience. Exceptionally skilled at: Team leadership Collaborative Teamwork Self-Motivation Public Speaking Autonomy Flexibility Resiliency Research/Analysis Logical Customer Service Risk Management Mentorship Instructing
Overview
27
27
years of professional experience
1
1
Certification
Work History
Operational Support Technician
FBI
01.2024 - Current
- Provide administrative & technical support to all field office staff, research criminal investigation data from a variety of databases, enter criminal warrants, ensure physical security, liaise with all levels of leadership, answer customer support inquiries, communication/information dissemination focal point of field office, monitor FBI & local LEO radio frequencies
Staff Sergeant
USAF
01.2008 - 09.2020
- Pararescue Trainee | Jan 2008 - May 2011 | Certified in NREMT- Basic, NREMT- Paramedic, Advanced Tactical Practitioner; Qualified in Combat Dive, Airborne, Military Free Fall (HALO/HAHO), SERE, Underwater Egress; Trained in Search and Rescue, High/Steep Angle Rescue, Small Unit Tactics, Land Navigation, and proficient in a wide variety of Small Arms
- Health Services Management | May 2011 - Sep 2020 | Positions held: Non-Commissioned Officer in Charge (NCOIC) of numerous outpatient clinics & administrative offices
- Programs Led: Gov Travel Card (GTC) Agency Program Coordinator (APC); Trusted Agent for Drug Demand Reduction (DDR); Unit Safety Rep; Unfavorable Information Files (UIF) & Personnel Information Files (PIF) Manager; Electronic Records Manager; Group Promotion Testing Manager, Group Publications Manager, facilitated executive briefings, staff upgrade training
- Medical Control Center (MCC) - (4 years) Medical command & communication hub for all base/local disasters & exercises; coordinated military/local/state agency response for 2018 earthquake & COVID-19
- Chief, Patient Decontamination Team - (5 years) Led team of 12 medics in personnel containment and decontamination for hazmat/CBRNE events
- CPR Training Site Director - Director of 1,300-member American Heart Associate training site, maintained all records, developed/ maintained/ tracked all CPR training on base
Aquatics Director
Allegheny Valley YMCA
11.2005 - 02.2007
- Managed department of 30 staff, implemented $600K budget, developed aquatic & community programming, interviewed & hired personnel, oversaw pool maintenance, led staff trainings & in-services
Assistant Aquatics Director
Oak Square YMCA
09.2004 - 11.2005
- Managed $1M+ budget/ 25 swim instructor/ 60 lifeguards, led staff trainings, oversaw 160 classes/3 pools/weekly, developed & grew swim lesson program
Head Lifeguard / Lead Swim Instructor / Building Supervisor
Sewickley Valley YMCA
01.1998 - 01.2004
- Promoted to Head Lifeguard/Lead Swim Instructor & Building Supervisor at 18
- Worked in every department, almost every part time job at the YMCA
Education
MS - Homeland Security - Counterterrorism
Pennsylvania State University
01.2022
BS - Recreation & Park Management
Pennsylvania State University
01.2004
AA - Health Services Management
Community College of the Air Force
01.2013
Skills
- Collaborative Teamwork
- Self-Motivation
- Public Speaking
- Autonomy
- Flexibility
- Resiliency
- Research/Analysis
- Logical
- Risk Management
- Mentorship
- Customer relations skills
Certification
- EMT - Paramedic, National Registry of Emergency Medical Technicians, expired
- Advanced Tactical Practitioner, expired
Timeline
Operational Support Technician
FBI
01.2024 - Current
Staff Sergeant
USAF
01.2008 - 09.2020
Aquatics Director
Allegheny Valley YMCA
11.2005 - 02.2007
Assistant Aquatics Director
Oak Square YMCA
09.2004 - 11.2005
Head Lifeguard / Lead Swim Instructor / Building Supervisor
Sewickley Valley YMCA
01.1998 - 01.2004
BS - Recreation & Park Management
Pennsylvania State University
AA - Health Services Management
Community College of the Air Force
MS - Homeland Security - Counterterrorism
Pennsylvania State University