Meghan Parsons
Rockville,CT
Summary
Proactive and adaptable professional with a strong work ethic and excellent communication skills. Skilled in multitasking and thriving in fast-paced environments, consistently delivering high-quality work under pressure. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Operational Support Technician
The Cheesecake Factory
West Hartford, CT
07.2015 - Current
- Assisting in the establishment and supervision of user accounts, passwords, file systems, and security permissions.
- Serving as a quick responder during critical events like natural disasters, power failures, and service interruptions.
- Facilitating troubleshooting and resolution of hardware device issues, while also providing technical assistance for new software applications.
- Maintaining an efficient database and folder filing system for current employees, ensuring easy access to staff member information as well as performance reviews, evaluations, and coaching documentation.
- Handling employee queries about benefits packages, vacation policies, and payroll issues.
- Maintaining an accurate employee database by promptly adding changes to job titles, salaries, and contact details.
- Maintained accurate records of all invoices, payments, credits, and other transactions.
- Resolved discrepancies between invoice information and purchase orders.
- Efficiently managed financial tasks related to accounting, treasury, and accounts payable.
Education
Associate of Arts - Clinical Psychology
CT State Manchester
Manchester, CTSkills
- Complex problem-solving
- Critical thinking
- Policy implementation
- HR services
- Accounting and bookkeeping
- Microsoft Office Suite
Timeline
Operational Support Technician
The Cheesecake Factory
07.2015 - Current
Associate of Arts - Clinical Psychology
CT State Manchester