Sarah M. Duffy
Paulsboro,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Operational Support Technician
Federal Bureau of Investigation, FBI
Philadelphia, PA
08.2021 - Current
- Maintain squad administrative work load
- Weekly productivity reports
- Oversee timesheets of agents on my squad i.e make the requested adjustments
- Excellent customer service when working with partnering law enforcement agencies whether internal or external
- Assisted with squad/case work i.e running criminal backgrounds, running vehicle reports, accessing law enforcement databases, special projects that included verbatim transcription used for court proceedings and indexing case files
- Filing
- Office miscellaneous work
- Worked in a 24/7 dispatch center for 2 years prior to being relocated to the Organized Crime Squad
Server and Hostess
Otts On The Green
Sewell, N.J.
09.2017 - 10.2019
- Responsibilities: greeting guests, assigning tables, serving and bussing them, and ensuring guest satisfaction.
Project Specialist
The Home Depot
Sicklerville, N.J.
05.2019 - 08.2019
- Customer service position; goal targeted to advise, assist, and guide those interested in kitchen renovations.
Administrative Assistant
Rowan University
Glassboro, N.J.
09.2018 - 12.2018
- In Academic Success Center Duties include: setting up and maintaining new files and other clerical work.
Education
B.A. - Liberal Arts with a concentration in Criminal Justice
Rowan University
Glassboro, NJ05.2019
Associates Degree - Exercise Science
Rowan College at Gloucester County
Sewell, NJ12.2015
Skills
- Computer Technology: Microsoft Word, Excel, and PowerPoint, law enforcement databases, transcription
- Problem Solving
- Organization
- Planning
- Communication
- Initiative
Timeline
Operational Support Technician
Federal Bureau of Investigation, FBI
08.2021 - Current
Project Specialist
The Home Depot
05.2019 - 08.2019
Administrative Assistant
Rowan University
09.2018 - 12.2018
Server and Hostess
Otts On The Green
09.2017 - 10.2019
Associates Degree - Exercise Science
Rowan College at Gloucester County
B.A. - Liberal Arts with a concentration in Criminal Justice
Rowan University