Amillious Marsh

• Exceed team goals and resolved issues by sharing and implementing customer service initiatives.
• Showcase and build visually appealing displays and signs to encourage customers to buy specific products.
• Organized promotional events to increase product awareness.
• Established customer service standards and monitored staff compliance.
• Evaluated store performance and incorporated feedback to implement improvement plans.
• Build customer confidence by actively listening to concerns and complaints and quickly resolving issues.

As a personal trainer my role was to ensure specific progressions with each client, which would vary due to people having different goals. Also I was I charge of workout plans, meal preps, and conducting the best program for each particular client. All while following the safety guidelines within the workplace.

• Placed special orders or called other stores to find desired items.
• Identified opportunities for cross-selling additional products and services.
• Managed inventory levels by ordering sufficient stock for each account
• Answered inquiries from prospective customers regarding features of products and services offered.