Ami Lyn White
Tomball,TX
Summary
Seeking a Marketing/Customer Service position with advancement opportunities and progressive leadership. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Resident Manager
Recenter
Houston, TX
07.2019 - 07.2020
- Coordinated all office operations, ordered supplies, maintained manuals & oversaw all other relevant duties.
- Drafted legal documents such as eviction notices in accordance with applicable laws.
- Maintained accurate records of all rental agreements, leases, and tenant information.
- Coordinated with contractors for needed repairs or renovations on the property.
- Enforced rules by performing random room checks & random drug tests
- Mentored resident's issues & served as a mediator between parties
- Collaborated with residents to ensure the problem solving solution strategies were executed properly
- Collected rent from tenants in a timely manner and tracked late payments accordingly.
Marketing Specialist
State Farm Insurance Inc
Katy, TX
01.2009 - 01.2012
- Conducted research and analyzed trends to identify new marketing opportunities and audiences.
- Implemented initiatives to increase brand awareness and engagement with target audience.
- Organized promotional events to increase brand awareness and customer engagement.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Brand Marketing Executive Assistant
Jim Walter's Homes
Houston, TX
07.2004 - 03.2008
- Researched data to determine the residential demand, competitive layout, and predict what our success would be in different market areas
- Created detailed proposals and presentations to report to our Capital Appropriation Request Committee to convince them to allocate money for new developments.
- Performed secretarial duties such as networking, organizing, filing, phones, and additional assignments given to me by the V.P. of Marketing
- Developed and executed marketing campaigns to promote brand awareness.
Education
GED -
Tomball High School
Tomball, TX09-1999
Some College (No Degree) - Human Services
Lone Star College System
Spring, TXSkills
- 15 years of customer service, data entry, sales, & marketing experience
- Type 55wpm Data Entry 7,000kph
- Articulate with strong written and verbal communication skills
- MS Office; Word, Excel, and Outlook
- Public speaking
- Tenant Relations
- Dispute Handling
- Creative and Adaptable
Timeline
Resident Manager
Recenter
07.2019 - 07.2020
Marketing Specialist
State Farm Insurance Inc
01.2009 - 01.2012
Brand Marketing Executive Assistant
Jim Walter's Homes
07.2004 - 03.2008
GED -
Tomball High School
Some College (No Degree) - Human Services
Lone Star College System
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