Goal-driven and skilled individual offering 2 years of experience in aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services.
Overview
14
14
years of professional experience
Work History
Cargo Agent
Air General
01.2024 - Current
Stayed up-to-date on changes in industry regulations, adapting processes accordingly to maintain compliance.
Originated and implemented operational processes and procedures, amplifying productivity.
Created documents of load plans, cargo cleanliness inspections, and transportation processes.
Assisted clients with customs clearance processes when required, guiding them through documentation requirements for smooth transitions.
Lead Ramp Agent
GAT
12.2020 - 12.2022
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 8 daily flights.
Streamlined material delivery processes which increased efficiency and reduced downtime.
Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
Loader and Unloader
UPS
05.2020 - 08.2020
Optimized space utilization within storage areas, creating a more organized work environment for increased productivity.
Performed routine inspections of loading equipment, ensuring its safe operation and reducing the risk of accidents or delays.
Facilitated smooth operations by closely collaborating with team members to coordinate loading and unloading processes.
Assistant Store Manager
Shell Gas Station
10.2010 - 05.2019
Increased employee retention, training staff in effective customer service techniques and product knowledge.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.