Amin Samatar
Phoenix,AZ
Summary
Dynamic and goal driven person with proven expertise, excelling in customer service and cash handling. Recognized for building strong customer relationships that drive repeat business and enhance satisfaction. Skilled in problem-solving and teamwork, consistently delivering exceptional service in high-pressure environments while effectively managing multiple tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Nike
08.2021 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
Macy’s
06.2019 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Seasonal Sales Associate
Tommy Hilfiger
10.2018 - 02.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor Of Science - Clinical Exercise Science
Arizona State University
Tempe, AZ12.2025
Associate Of Arts - Exercise Science
Maricopa Community Colleges, Glendale Community College
Glendale, AZ12.2023
High School Diploma - Education
Ironwood High School
Glendale, AZ05.2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Goal oriented
- Cash handling
- Multi-tasking strength
- Reliable and punctual
- Outgoing personality
- Written and oral communication skills
- Team player
Certification
- First Aid/CPR Certified
Timeline
Sales Associate
Nike
08.2021 - Current
Sales Associate
Macy’s
06.2019 - 06.2020
Seasonal Sales Associate
Tommy Hilfiger
10.2018 - 02.2019
Bachelor Of Science - Clinical Exercise Science
Arizona State University
Associate Of Arts - Exercise Science
Maricopa Community Colleges, Glendale Community College
High School Diploma - Education
Ironwood High School
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