Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AMINA HARRIS

McDonough,GA

Summary

Banking professional with proven communication and problem-solving skills. Demonstrates ability to excel in both team-oriented and independent roles within high-pressure environments. Consistently achieves business objectives as a dedicated and approachable Teller.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Licensed Massage Therapist

Oak Haven Massage
San Antonio, Texas
11.2021 - Current
  • Promoted health and wellness benefits of massage therapy to alleviate pain and reduce stress.
  • Managed client appointments while maintaining accurate inquiries in a timely manner.
  • Documented treatment sessions and client progress, ensuring adherence to privacy regulations.
  • Communicated treatment plans and progress effectively, making necessary adjustments as needed.
  • Explained techniques and their benefits clearly to ensure client understanding and comfort.
  • Pursued continuing education to enhance skills and expand knowledge base.

Customer Service Representative

BURNETT SPECIALIST AGENCY
San Antonio, Texas
08.2020 - 11.2021
  • Processed high-volume customer inquiries using Lexus Nexus platform to enhance service efficiency.
  • Supported quality banking experiences by assisting customers with account management inquiries.
  • Escalated and resolved customer complaints, fostering collaboration among team members.
  • Conducted weekly meetings to align on team and company goals while promoting morale through team-building activities.

Licensed Massage Therapist

Peachtree City Therapeutic Massage
Peachtree City, Georgia
06.2018 - 08.2020
  • Oversaw appointment scheduling, payments, and client records to maintain accuracy and confidentiality.
  • Managed daily cash and credit transactions with precision and thorough record-keeping.
  • Directed business operations, enhancing inventory management and streamlining client follow-up processes.
  • Delivered exceptional customer service, building trust and loyalty among diverse clientele.
  • Maintained organized work environment in compliance with regulatory standards.

Education

Some College (No Degree) - Business Administration

Southern Careers Institute
San Antonio, Texas
09-2023

Some College (No Degree) - MASSAGE THERAPY

CENTURA COLLEGE
Newport News, Virginia
07-2017

Skills

  • Customer service
  • Time management
  • Cash handling
  • Multitasking and organization
  • Attention to detail
  • Confidentiality awareness
  • Integrity and trustworthiness
  • Problem solving
  • Conflict resolution
  • Empathy and patience
  • Financial literacy

Certification

  • Massage Therapy License
  • Foundations of Accounting Certification
  • Leadership Certification

Timeline

Licensed Massage Therapist

Oak Haven Massage
11.2021 - Current

Customer Service Representative

BURNETT SPECIALIST AGENCY
08.2020 - 11.2021

Licensed Massage Therapist

Peachtree City Therapeutic Massage
06.2018 - 08.2020

Some College (No Degree) - Business Administration

Southern Careers Institute

Some College (No Degree) - MASSAGE THERAPY

CENTURA COLLEGE

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